Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Lakshmana kumar jonnadula

Lakshmana kumar jonnadula

IT Infrastructure & Deployment Specialist
stuttgart

Summary

Accomplished IT Deployment Specialist with expertise in SCCM/MECM and Microsoft Intune environments. Experienced in designing and executing OSD and in-place upgrade task sequences, as well as application and patch deployments using SCCM/MECM. Skilled in utilizing Microsoft Intune for Autopilot setups, patch deployments, future update rollouts, and application deployments to streamline endpoint management. Proficient in automating workflows and troubleshooting complex scenarios with PowerShell and SQL reporting. Additionally, skilled in managing identities with Azure Active Directory and implementing Mobile Device Management (MDM) solutions. Recognized for delivering secure, scalable, and efficient IT solutions that drive operational excellence and business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Consultant

Infosys
10.2021 - Current
  • Enterprise SCCM Management:
    Successfully managed over 300K machines using SCCM, ensuring smooth and efficient software, patch, and OS deployment across a large-scale environment.
  • Windows OS Upgrades & OSD Deployment:
    Led in-place upgrades for Windows 10 and Windows 11 on end-user machines.
    Expert in planning, designing, and deploying Windows in-place upgrade and OSD task sequences, including custom sequences to facilitate migration to Intune.
  • Stakeholder Communication & Process Optimization:
    Acted as the main point of contact with location leads to address issues and prepare teams for new OS versions.
    Established and refined processes (including exclusions and new OSD task sequence protocols) to ensure seamless deployment workflows.
  • Automation & Scripting Excellence:
    Developed PowerShell scripts to automate repetitive tasks such as triggering SCCM actions and managing query-based collections for device deployment.
    Crafted both basic and advanced SQL queries to accurately report OS upgrade status and deployment metrics.
  • Patch & Application Deployment:
    Streamlined monthly patch activities by creating, distributing, and deploying update groups.
    Spearheaded the creation, distribution, and deployment of applications on custom collections, ensuring alignment with business requirements.
  • Intune & Autopilot Integration:
    Designed custom task sequences for migration to Intune; uploaded hash files, configured autopilot profiles, and managed ESP settings to support a robust autopilot deployment process.
    Coordinated with vendors for pre-provisioning and shared custom images for autopilot readiness.
  • Future Update Strategy & Quality Assurance:
    Developed and deployed custom quality and future update rings, along with profiles targeted at specific groups, to pave the way for effortless future OS rollouts.
    Played an integral role in establishing a sustainable monthly patch and future update deployment process.
  • Collaboration & Training:
    Provided Level 3 support for troubleshooting OSD task sequence failures and interfaced directly with engineers and customers to resolve complex issues.
    Developed internal best practices, training materials, and resources as part of the next generation client preparation team, fostering continuous improvement across IT staff.

Associate SME

Microland Limited
09.2014 - 10.2021
  • Massive Scale SCCM Management:
    Effectively managed 200K machines using SCCM in a global enterprise environment, streamlining software distribution and ensuring system reliability.
  • Patching and Update Expertise:
    Led monthly patching activities by creating and deploying update groups, ensuring all machines remain secure and up-to-date with the latest patches.
  • Application & Package Deployments:
    Spearheaded global application and package deployments, overseeing the full lifecycle from creation to distribution.
  • Custom Collections & Baseline Configurations:
    Developed custom collections tailored to requester requirements and implemented baseline configurations to troubleshoot reported issues effectively.
  • Migration & Task Sequence Innovations:
    Strategically prepared and planned the migration from Windows 7 to Windows 10, including designing custom task sequences based on specific business needs.
    Played an integral role in the migration from SCCM 2007 to SCCM 2012, while also spearheading the transition of SCCM 2007 packages to a modern application model.
  • Process Documentation & Training:
    Authored comprehensive process documents to onboard new locations to SCCM 2012, standardizing practices across regions.
    Provided regular training sessions to team members to ensure ongoing updates and adherence to best practices.

Education

Master of Science - Electrical Engineering

Stafford Shire University
United Kingdom
04.2001 -

Skills

  • SCCM/MECM:
    Expertise in OSD & in-place upgrade task sequences
    Application and patch deployments

  • Microsoft Intune:
    Autopilot configuration
    Patch deployment, future update rollouts
    Application deployments

  • PowerShell:
    Automation scripting for repetitive tasks and system management

  • SQL Reporting:
    Crafting custom SQL queries
    Generating detailed reports for deployment and system performance

  • Mobile Device Management (MDM):
    Comprehensive management and security of mobile devices

Accomplishments

  • Certifications :
  • Microsoft Certification ID: 11239289

Certification

Modern desktop administrator

Timeline

Consultant

Infosys
10.2021 - Current

Associate SME

Microland Limited
09.2014 - 10.2021

Master of Science - Electrical Engineering

Stafford Shire University
04.2001 -

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Lakshmana kumar jonnadulaIT Infrastructure & Deployment Specialist