Lakshmi C Menon

• Led and mentored a team of 6–10 TPMs, driving strategic data initiatives across Supply Chain and Fulfillment domains, while fostering a culture of innovation, collaboration, and agile maturity.
• Drove enterprise-wide cloud transformation, leading Walmart’s GCP Phase II migration and AI-driven cost optimization, resulting in over $45M in savings and enhanced cloud infrastructure scalability and uptime.
• Orchestrated cross-functional delivery across 115+ team members by standardizing agile delivery models, creating playbooks, and streamlining execution for large-scale, multi-quarter initiatives.
• Enabled data-driven portfolio execution through real-time dashboards, KPI tracking, and program transparency, ensuring alignment with strategic business outcomes and improving delivery predictability.
• Spearheaded quarterly and AOP planning across 120+ initiatives, integrating financial/resource planning and prioritizing value-based outcomes using data insights and stakeholder collaboration.
• Delivered high-impact customer programs like W+ One Card-to-Rewards integration, improving member loyalty and showcasing ability to lead technology-enabled business transformations.
• Proactively managed risk and dependencies, ensuring SLA compliance, system uptime, and program stability through structured governance and strong stakeholder partnerships.
• Evangelized enterprise data adoption and cross-domain collaboration, improving delivery efficiency by 25% and fostering trust through consistent, high-quality program execution.
• Oversaw project management processes, ensuring timely delivery and adherence to budget constraints.
• Led cross-functional teams to develop and implement strategic initiatives aligned with organizational goals.
• Mentored junior managers, fostering professional development and enhancing team performance.

• Led cross-functional teams to drive strategic initiatives and improve operational efficiency.
• Developed and implemented comprehensive business plans aligning with organizational goals.
• Cultivated relationships with key stakeholders to support project development and collaboration.
• Oversaw budgeting processes, ensuring alignment with financial objectives and resource allocation.
• Streamlined communication channels between departments for improved workflow efficiency.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Spearheaded innovative approaches to resource allocation and strategic planning.

Designed and implemented bespoke process frameworks tailored to client operating models, integrating IBM’s Enterprise Design Thinking and Agile@Scale to accelerate digital transformation.

Collaborated with client leadership to co-create future-state process blueprints, aligning with strategic KPIs, regulatory needs, and scalability goals across global business units.

Mapped end-to-end process value chains using Lean Six Sigma and IBM Garage methodologies, identifying bottlenecks and embedding continuous improvement loops for lasting impact.

Developed standardized playbooks and execution models that enhanced cross-functional alignment, governance, and onboarding consistency across multi-client engagements.

Enabled client-specific process automation strategies, aligning AI/ML tools with business workflows to reduce manual effort, improve accuracy, and unlock new productivity levers.