Lakshmi J
Bengaluru
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Concentrix Company
06.2019 - 09.2023
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Trained staff on procedures and guidelines to effectively execute daily tasks.
- Participated in team projects, demonstrating and ability to work collaboratively and effectively.
- Achieve team target and reach Individual production and targets maintaining high standard of quality.
- Cultivated interpersonal skills by building positive relationships with others.
- Interact with client via emails and standup calls in teams regularly to provide status update, and learn new workflows and system,while responding to the client request.
Education
B.com - Accounting And Finance
VET First Grade College
Bengaluru, India12.2021
Skills
- Microsoft PowerPoint
- Microsoft Excel
- Basic SQL
- Basic Unix
- Quality Assurance Controls
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Kannada
Advanced (C1)
Tamil
Intermediate (B1)
Timeline
Customer Service Representative
Concentrix Company
06.2019 - 09.2023
B.com - Accounting And Finance
VET First Grade College
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