LAKSHMI JAYARAMAN
Technical Architect/Principal Software QE Consultant / QE Manager
Chennai
Summary
Dynamic Strategic Project Manager and Technical Architect with over 13 years of experience delivering large-scale performance engineering and quality transformation programs within the BFSI and Insurance sectors. Proven expertise in defining comprehensive technical architectures, overseeing multi-project delivery, and ensuring the development of scalable, secure, and high-performing systems. Skilled in optimizing business operations and resource management to facilitate seamless project execution, while effectively leading procurement efforts for essential resources. Strong background in financial management, including accounting principles and budgeting, enhances the ability to monitor projects closely, adhere to production schedules, and implement targeted solutions for challenges that arise.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Project Manager / Technical Architect
Expleo Solutions Limited
02.2014 - Current
- Owned end-to-end delivery of performance and automation programs including planning, execution, governance, and closure.
- Defined NFR strategy, workload models, capacity plans, and performance benchmarks for enterprise systems.
- Designed and governed performance architectures using JMeter, NeoLoad, Dynatrace, Grafana, and InfluxDB.
- Managed cross-functional teams, schedules, risks, and dependencies across parallel engagements.
- Delivered executive dashboards and actionable recommendations to senior stakeholders.
- Ensured production performance readiness for releases, migrations, and upgrades.
Internal Support Developer
Tata Consultancy Services (TCS)
12.2010 - 02.2014
- Worked as Internal Support Developer supporting large-scale internal finance applications.
- Developed automation tools using VB 6.0 and MS Access to reduce manual effort and processing time.
- Supported payroll and finance operations by providing accurate data using PL/SQL.
- Improved operational efficiency across a 90+ FTE program through process automation.
Education
Master of Computer Applications -
04.2001 -
Bachelor of Arts - Commerce
04.2001 -
Skills
Project delivery management
Performance and non-functional requirements expertise
Workload management
Client relationship governance
Risk assessment and mitigation
Cloud system efficiency monitoring
Continuous integration and delivery planning
Team leadership
Performance testing tools
Selenium, UFT, Jenkins, Git, SoapUI, Postman
SQL proficiency
Agile methodologies
Team bonding
Team collaboration skills
Certification
ISTQB – Foundation Level & Agile Extension
Accomplishments
- Led and governed 20+ performance engineering engagements across banking and insurance platforms.
- Improved system response times by up to 30% through proactive bottleneck identification.
- Reduced execution and reporting effort by ~40% through framework and process standardization.
- Enabled cloud migration and major system upgrades with zero critical performance issues post-release.
- Mentored and led teams of up to 10 members across concurrent programs.
Additional Information
Dale Carnegie Leadership Excellence (LEP) Certification: Mastered high-impact techniques for team delegation, time management, and accountability to drive organizational results. Developed advanced coaching skills to improve performance and foster a culture of constructive feedback and trust.
Timeline
Project Manager / Technical Architect - Expleo Solutions Limited
02.2014 - Current
Internal Support Developer - Tata Consultancy Services (TCS)
12.2010 - 02.2014
Anna Adarsh College For Womens - Master of Computer Applications,
04.2001 -
Madras University - Bachelor of Arts, Commerce
04.2001 -