Summary
Work History
Education
Skills
Reading books, Learning new things
Timeline
Generic
Lakshmi Kumari

Lakshmi Kumari

Software Developer
Kolkata

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry- level software developer position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Business Development Associate

Think & Learn Pvt Ltd(Byju's)
Kolkata
03.2023 - Current
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Developed business pipeline using cold and warm techniques.
  • Negotiated contracts and closed sales with new and existing clients.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
  • Engaged with customers to build business relationships.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.

Executive Sales Associate

HDFC lifeinsurence
Kolkata
10.2022 - 01.2023
  • Progressed sales through to completion by working closely with customer relations, production team and marketing.
  • Achieved sales targets by prospecting, qualifying and converting leads.
  • Set competitive and profitable prices for products and services to maximize revenue.
  • Stayed organized and on top of sales activities through regular CRM tracking.
  • Helped sales professionals build successful sales campaigns to reach target audience with consistent branding.

Customer Care Associate

Meesho online shopping app
Kolkata
10.2021 - 04.2022
  • Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.
  • Fielded inquiries via email, chat and text to offer immediate assistance with customers' needs.
  • Analyzed paperwork to verify completeness and eligibility for requested products and services.
  • Coordinated timely solutions to guests' issues by coordinating proactively with operations team.
  • Identified crisis calls and arranged for emergency assistance to resolve important problems.
  • Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
  • Contributed to continuous improvement team-wide by collecting data on calls and giving managers knowledgeable feedback.

Ethical Hacking & Cyber Security

MyWBUT (Kolkata) training facilities
Kolkata
08.2018 - 09.2018
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Self-motivated, with a strong sense of personal responsibility.
  • Cultivated interpersonal skills by building positive relationships with others.

Training in ASP.NET

BSNL
Ranchi
12.2016 - 01.2017
  • Excellent communication skills, both verbal and written.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Delivered services to customer locations within specific timeframes.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

B.Tech - Compute Science & Engineering

MCKV Institute Of Engineering
Howrah India
05.2017 - 07.2020

Diploma - Computer Science & Engineering

Gov Women's Polytechnic
04.2014 - 04.2017

Skills

    Java

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Reading books, Learning new things

In free time love to Read books  

Timeline

Business Development Associate

Think & Learn Pvt Ltd(Byju's)
03.2023 - Current

Executive Sales Associate

HDFC lifeinsurence
10.2022 - 01.2023

Customer Care Associate

Meesho online shopping app
10.2021 - 04.2022

Ethical Hacking & Cyber Security

MyWBUT (Kolkata) training facilities
08.2018 - 09.2018

B.Tech - Compute Science & Engineering

MCKV Institute Of Engineering
05.2017 - 07.2020

Training in ASP.NET

BSNL
12.2016 - 01.2017

Diploma - Computer Science & Engineering

Gov Women's Polytechnic
04.2014 - 04.2017

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Lakshmi KumariSoftware Developer