Lakshmi Menon
Solution Architect
Summary
Solution Architect with 14 years of experience and a proven track record in techno-functional consultation. Proficient in gathering client requirements, translating them into technical specifications, and providing comprehensive solutions. Seeking to leverage expertise in bridging the gap between business needs and technical implementation.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Solution Architect
Speridian Technologies
04.2021 - Current
- Accomplished solution architect with proven track record of designing and developing efficient and accurate solutions to client requirements
- As a Solution Architect, my role was to drive projects right from the Pre-Discovery till the Go-live and transition to Support phase
- Assisting in delivering Pre-Sales demo, building and delivering demonstrations to the clients, providing detailed estimates, preparing and reviewing SOWs, conducting Discovery Sessions and Q&A sessions to gather business requirements and develop BRDs were also part of my responsibilities
- Designing the architecture of the solution and guiding and managing the development team to implement as per the BRD and involved in the planning and charting out of project timelines, resourcing and direction
- Troubleshooting and assisting the development team with the development
- Coordinating with other teams working on related tools to ensure smooth integrations between all systems
- Conducting periodic CRPs to ensure client is aligned with the solution being developed, conducting training sessions(both End User and Train the Trainer as per site and requirements)
- Conducting UAT sessions - and coordinating with end users to log issues on Bug Tracking tools
- Managing the issues raised during UAT by ensuring bugs are prioritized and categorized and driving all relevant items to closure as per plan
- Planning and conducting Go-Live activities like code migration, data and delta data migration, user access etc
- And ensuring the delivery of project artifacts like User Manual, Admin Manual, Release Notes etc
- Ensuring best practices are followed during development and testing
- Interacting with the client on a daily basis and keeping the project direction aligned and setting the expectations upfront.
Technical Specialist
Speridian Technologies
09.2018 - 03.2021
- Involved in Business Requirements gathering sessions
- Build the Business Process Design and a streamlined Technical solution to help the client achieve their requirements in a cost-effective way
- Analyzed complex business models and ensured the solution covered all aspects of the requirements
- Conducted CRPs, Training and UAT sessions successfully
- Conducted the Go-Live of the project
- Transitioned to the support phase of the project.
Lead Engineer
Conduent Business Services (erstwhile Xerox Business Services)
01.2017 - 06.2018
- Gathered requirements from the Product Owner and Product Managers both onshore and offshore
- Created the Technical Design Documents and other project artifacts
- Ensured smooth and successful sprints and followed the Agile methodology for our product development
- Monitored and validated team's TFS checkins
- Designed and developed solutions for various Features, Fixed product bugs, did peer code review to ensure quality.
Senior Software Engineer
Xerox Business Services
02.2013 - 12.2016
- Gathering requirements from the Product Owner and Product Managers both onshore and offshore
- Designing and developing windows applications, web pages and web services using C#.NET
- Involved in creating workflow for Document processing
- Maintaining and bug fixing on the web instances.
Software Engineer
Assyst Information Services
05.2010 - 10.2012
Education
B.Tech -
TocH Institute of Science And Technology (TIST)
06.2005 - 05.2009
Skills
JavascriptHTMLPL/SQL
Net Core
PythonREST APIAngular
Postgresql
Stakeholder Communication
Business Process Analysis
Technical Project Management
Requirements Gathering
Accomplishments
- Webinar on AI Driven Service Request Triaging, 04/2020, 07/2020, Developed an innovative solution for Leads and Service Requests triaging on Oracle Sales and B2B Service using NLP algorithms and delivered a Webinar on the solution and its effectiveness
- Eagle Squad Award, 12/2015, 12/2015, Team with the most outstanding performance of the quarter
Timeline
Solution Architect
Speridian Technologies
04.2021 - Current
Technical Specialist
Speridian Technologies
09.2018 - 03.2021
Lead Engineer
Conduent Business Services (erstwhile Xerox Business Services)
01.2017 - 06.2018
Senior Software Engineer
Xerox Business Services
02.2013 - 12.2016
Software Engineer
Assyst Information Services
05.2010 - 10.2012
B.Tech -
TocH Institute of Science And Technology (TIST)
06.2005 - 05.2009