Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Coursework
Timeline
Generic

Lakshmi Nair

Thane

Summary

Detail-oriented professional with over 20 years of administrative experience in client-focused office operations. Demonstrated leadership skills with a track record of effective problem-solving and driving innovation. Proficient in multitasking and communication across all organizational levels, maintaining the highest standards of integrity and confidentiality. Capable of thriving in fast-paced, dynamic corporate environments under pressure.

Overview

26
26
years of professional experience

Work History

Specialist Training & Planning (Flight Operations)

AIR INDIA
06.2023 - 11.2024
  • Monitored and optimized Simulator schedules for maximum efficiency and utilization.
  • Maintained detailed training records and provided regular progress reports.
  • Ensured compliance with Simulator contracts, agreements, and regulatory authorities.
  • Collaborated with subject matter experts to gather relevant information for training materials.
  • Reviewed and updated training materials regularly to ensure relevance and effectiveness.
  • Prepared comprehensive Training Department Process Manual to standardize operations.

Senior Executive (Flight Operations)

GO AIRLINES (INDIA) LTD.
09.2019 - 06.2023
  • Managed simulator and ground training planning for cockpit crew members.
  • Coordinated scheduling for all pilots’ simulator and ground training sessions.
  • Liaised with planning and rostering teams to ensure trainer availability.
  • Notified pilots promptly of scheduled annual recurrent training sessions.
  • Entered all training data into ARMS software systematically and efficiently.
  • Handled entire ELP training, including scheduling, vendor coordination, and payments.
  • Forecasted upcoming training needs and instructor availability based on regulations.
  • Processed hotel, transportation, and deadhead bookings as needed.

Executive–Training Design and Support (Flight Operations)

JET AIRWAYS (INDIA) LTD.
12.2014 - 08.2019
  • Designed and standardized training packages and forms for cockpit crew.
  • Monitored daily operations, managing time and confidential projects as needed.
  • Collaborated with senior management to gather reports for task completion.
  • Identified organizational needs, establishing priorities, timeframes, and deadlines.
  • Coordinated meetings by preparing agendas and organizing necessary documentation.
  • Ensured implementation of action plans agreed upon in meetings through effective follow-up.
  • Handled incoming communications, responding promptly to internal information requests.
  • Drafted and disseminated correspondence related to DGCA requirements and other matters.

Training Administrative Coordinator (Crew Resource Management - Flight Operations)

JET AIRWAYS (INDIA) LTD.
11.2012 - 12.2014
  • Demonstrated strong administrative competence by evaluating and enhancing effectiveness.
  • Managed training course materials to ensure availability prior to sessions.
  • Coordinated DGCA approvals for instructors while supporting internal and external audits.
  • Prepared Crew Resource Management Process Manual in collaboration with senior management.
  • Handled multiple complex calendars, scheduling meetings and team lunches for stakeholders.
  • Created training materials and ensured logistical support for all trainers.
  • Maintained correspondence and payment records for NSOP (Outsourced) training programs.
  • Updated and collated feedback data from training records of cockpit crew, cabin crew, dispatchers, and engineers.

Secretary (Cabin Safety – SEP)

JET AIRWAYS (INDIA) LTD.
11.1999 - 11.2012
  • Delivered comprehensive secretarial support to Cabin Safety Manager, enhancing operational efficiency.
  • Facilitated communication among Cabin Safety Manager, SEP trainers, and crew members.
  • Coordinated domestic and international travel arrangements for trainers and visitors.
  • Organized training drills for crew members while maintaining meticulous training records.
  • Developed and implemented training programs to elevate team performance.
  • Conducted stock checks of training aids and equipment for availability during sessions.
  • Drafted and maintained minutes of Management Committee meetings with actionable items.
  • Managed facility upkeep and office premises to foster a productive working environment.

Secretary (Purchase)

JET AIRWAYS (INDIA) LTD.
11.1998 - 11.1999
  • Managed correspondence and phone calls to ensure prompt engagement for daily operations.
  • Oversaw General Manager’s mailbox and calendar, prioritizing inquiries for efficiency.
  • Coordinated meetings using video conferencing tools like Zoom and Google Meet.
  • Executed reminders and follow-ups to support ongoing tasks effectively.
  • Drafted, edited, and formatted documents for professional use, enhancing clarity.
  • Handled all inward and outward mail and documentation with precision.
  • Created PowerPoint presentations while converting and editing PDF documents as necessary.
  • Established systematic filing system to improve record access.

Education

Bachelor’s Degree - Economics, Accountancy and Book Keeping

Rizvi College
Bandra
01.1997

Secretarial Course -

Clares
Bandra
01.1997

Certification in Airline Travel and Tourism -

IITC
01.1993

Skills

  • Executive assistant support
  • Office administration
  • Event coordination
  • Collaborative leadership
  • Calendar management
  • Customer relations
  • HR operations
  • Filing system maintenance
  • Time optimization
  • Meeting organization

Languages

  • English
  • Hindi
  • Marathi
  • Malayalam

References

Available on Request

Personal Information

Date of Birth: February 11, 1976

Marital Status - Married

Gender - Female

Nationality - Indian

Coursework

  • Crew Resource Management – ground course conducted by Ms. Sarah Skelton of Plane Training – UK
  • Mind Mapping Techniques workshop
  • Frame maker course
  • Leader In Me Training
  • Care Induction Training for Emergency Response cell

Timeline

Specialist Training & Planning (Flight Operations)

AIR INDIA
06.2023 - 11.2024

Senior Executive (Flight Operations)

GO AIRLINES (INDIA) LTD.
09.2019 - 06.2023

Executive–Training Design and Support (Flight Operations)

JET AIRWAYS (INDIA) LTD.
12.2014 - 08.2019

Training Administrative Coordinator (Crew Resource Management - Flight Operations)

JET AIRWAYS (INDIA) LTD.
11.2012 - 12.2014

Secretary (Cabin Safety – SEP)

JET AIRWAYS (INDIA) LTD.
11.1999 - 11.2012

Secretary (Purchase)

JET AIRWAYS (INDIA) LTD.
11.1998 - 11.1999

Bachelor’s Degree - Economics, Accountancy and Book Keeping

Rizvi College

Secretarial Course -

Clares

Certification in Airline Travel and Tourism -

IITC

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Lakshmi Nair