Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Experience Summary
Job Responsibility as a Store Manager
Timeline
Generic

Lakshmi Narayana Nelluri

Guntur

Summary

Cluster Manager at More Retail PVT Ltd with expertise in financial analysis and inventory control, achieving a monthly turnover of 9.00 crores. Improved customer satisfaction through effective feedback analysis and reduced operational costs by streamlining store processes. Demonstrated leadership in talent development and visual merchandising, driving team performance and operational excellence.

Overview

5
5
years of professional experience

Work History

Cluster Manager

More Retail PVT Ltd
Vijayawada
02.2020 - Current
  • Managed daily operations for 29,737 sq. ft. Vijayawada cluster with 230 staff members, achieving monthly turnover of 9.00 crores.
  • Implemented rigorous audits and feedback processes to uphold store standards aligned with SOPs.
  • Collaborated with MPR and DC teams to ensure merchandise availability, driving sales performance.
  • Coordinated with F&V Category Manager to maintain freshness and availability of F&V products.
  • Analyzed customer feedback to enhance NPS through targeted corrective actions.
  • Identified cost reduction opportunities by monitoring store overheads and optimizing expenses.
  • Reduced wastage by implementing corrective measures on damage, expiry, and shrink control processes.
  • Developed succession plans for store management roles by identifying talent and ensuring adequate training.

Education

BSC - Computer

Modern Degree College
Chilakaluripeta

Skills

  • Typing proficiency
  • Windows operating systems
  • Database management
  • Inventory control
  • Financial analysis
  • Sales forecasting
  • Visual merchandising

Languages

Telugu & English

Accomplishments

  • Received the Best Store Manager Award at the regional level for the financial year 2014-2015
  • Received the award for Best Damage Reduction at the regional level for the financial year 2015-16
  • Opened around 12 stores as a NSO lead in the Vijayawada zone

Experience Summary

I have 14 years’ experience in the field of Retail Operations i.e., Cluster Operations and Store Operations in different geographies such as “Vijayawada, Nellore, Khammam, Kadapa, and Ongole.”

Job Responsibility as a Store Manager

  • Maintain Store Operations as per Standard Operating procedure.
  • Train the Staff Store operations and identify talent people for the next level.
  • Train the team and promote high customer service standards, and deliver the highest possible customer service.
  • High Monitor on Inventory Management, Stock Inward and outwards for Control on DES.
  • To ensure that all documents, registers and reports in respect of the store are updated.
  • Responsible for overall functions of the store, such as maintenance of store operation standards, sales, costs and profits of the store, customer service, stock Management, Inventory Management and people management.

Timeline

Cluster Manager

More Retail PVT Ltd
02.2020 - Current

BSC - Computer

Modern Degree College
Lakshmi Narayana Nelluri