Lakshmi Priya
Build And Release Manager
Chennai
Summary
A motivated individual, seeking a position in a progressive and growth-oriented organization where my knowledge and abilities are put to extreme use to the advantage of the company while having the scope to develop my own skills. I wish to work with a diverse group of people and see myself heading a team towards the advancement of the company and its goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Build and Release Manager
Tata Consultancy Services Ltd
01.2019 - Current
- Working as an IT Analyst with an overall experience of 6.8 years in TATA Consultancy Services Ltd.
- Project Name- Commercial Lines Transformation (Nationwide Mutual Insurance Company)
- Lead the release planning meetings for multiple platforms and project releases and prepare and publish release notes and communicates success
- Submission of release documents and plans
- Management of risks, issues and dependencies for the release
- Experience in handling large scale multi-tiered application releases
- Tracking post go-live issues and performing statistical analysis
- Participating in post release reviews
- Root Cause determination for Environment defects
- Identify Infrastructure Vulnerabilities
- Manage risks and resolves issues that affect release scope, schedule and quality
- Measure and monitor progress to ensure application releases are delivered on time
- Produce Deployment, Run Books and Implementation Plans
- Communicate release details and schedules to the concerned teams as per business confirmation
- Work with release engineers and dev teams to understand impacts of branches and code merges
- Continually work towards making improvements in the release process
- Co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists
- Co-ordinate with DBA for DB refreshes(import/export) after every releases
- Publish and Coordinate change freeze schedules and exception process with stakeholders to avoid last minute changes to the environment
- Participate in release review meetings to discuss release scope and/or roadblocks
- Maintains a release repository (designed using GitHub pages site) and manages key information such as build and release procedures, dependencies, troubleshooting documents etc.
- Deploy and operate applications in test environments and enhance the quality of the product delivery to the production system
- Leads lessons learned meetings to improve the release planning process and facilitate process improvement
- Interacting with a project and functional teams to determine release requirements
- Work closely with QA and project teams to identify, create and/or implement processes to efficiently manage the release and testing of various applications
- Ensure the successful implementation of all release components to meet company commitments
- Deploy and operate applications in test environments and enhance the quality of the product delivery to the production system
- Experience in handling build and deployments of various project related assets using Jenkins and Harness
- Experience with IBM’s Urban Code Deploy tool
- Experience with Concourse CI pipeline tool
- Hands on knowledge of software Containerization platforms like Docker and Container
- Orchestration tool Kubernetes
- Triage & resolve operational issues after deployment and to remove any remaining errors or deficiencies
- Knowledge gained over using Splunk for monitoring system logs
- Experience in UNIX Shell Scripting, Build Management / SCM
- Experience in Oracle SQL, Putty, IBM MQ, IIB, RFHUtil, CA WA Workstation, Postman,
- Winscp and Informatica
- Experience in creating and monitoring Incidents to various support teams through Service Now
- Decent knowledge in Nitro server’s maintenance.
- Ensure internal and external communication about the incidents/service requests/changes impacting the application landscape
- Co-ordination with support teams for web admin/MQ/IBM Websphere/database changes across test & Production environments
PC Services Engineer
Tata Consultancy services Ltd
12.2017 - 11.2018
- Responsibilities
- Responsible for Troubleshooting and resolving OS Related Issues
- Responsible for Deploying Windows Image on Client PC
- Responsible for Coordinating with Vendor for any Hardware Related Issues
- Responsible for Supporting and resolving all Desktop related Issues
- Responsible for Configuring and Installing all the Business-related Applications on Users
- Machine
- Responsible for resolving all Software related Issues on End user Computers
- Responsible for Supporting and resolving all Network and Wireless related issues on End user Machine
- Responsible for resolving SCCM Related issues on End user machine
- Responsible for Configuring and resolving Symantec Encryption and Endpoint Protection related issues.
IT Service Desk Engineer
Tata Consultancy services Ltd
09.2015 - 11.2017
- Provided functional and technical support to users over call and chat across globe
- Responsible for troubleshoot Microsoft windows issues
- Responsible for configuring & troubleshooting Microsoft Outlook
- Responsible for configuring & troubleshooting VPN client
- Responsible for configuring & troubleshooting network printers
- Troubleshooting LAN & Wireless network issues
- Manage shared folder and devices through permission
- Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
- Data Backup of all users using one drive
- Local and Network Printer configuration, troubleshooting
- Manage Antivirus (Symantec)
- Issue H/W, S/W and accessories to users.
Education
B.Sc. - Physics
Thiagarajar College
07.2012 - 03.2015
SSC -
Nirmala Girls’ Hr Secondary School
06.2009 - 06.2010
STANDARD XII / H.S.C -
Nirmala Girls’ Hr Secondary School
06.2011 - 06.2012
Skills
Build Tools Jenkins, ConcourseContainerization and container management tools Docker and KubernetesDeployment Tools Jenkins, Urban code deploy, HarnessVersion Control Tools Git
Team building and leadership
Improvement initiatives
Accomplishments
Special Achievement Award
Service & Commitment Award
On The Spot Award
TCS Soldier
Certification
ITIL FOUNDATION 2017
Timeline
Build and Release Manager
Tata Consultancy Services Ltd
01.2019 - Current
PC Services Engineer
Tata Consultancy services Ltd
12.2017 - 11.2018
IT Service Desk Engineer
Tata Consultancy services Ltd
09.2015 - 11.2017
B.Sc. - Physics
Thiagarajar College
07.2012 - 03.2015
STANDARD XII / H.S.C -
Nirmala Girls’ Hr Secondary School
06.2011 - 06.2012
SSC -
Nirmala Girls’ Hr Secondary School
06.2009 - 06.2010