Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
Lakshmi Raju Pilli

Lakshmi Raju Pilli

Hyderabad

Summary

Accomplished sales team leader with 7 years of experience in credit card sales. Drives revenue growth through strategic planning, team motivation, and client relationship management. Consistently exceeds sales targets while fostering a collaborative and customer-centric environment. Proficient in data-driven decision-making and leveraging technology to optimize sales processes. Prepared to lead and inspire a high-performing team.

Overview

2025
2025
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Team manager

REZ NEXT GLOBAL SOLUTIONS
5 2022 - Current
  • Delivering on Volumes: I’ll be responsible for achieving sales targets, including the number of accounts opened (volumes), This involves driving credit card sales and ensuring consistent my team performance
  • Profitability Metrics: It's necessary to focus on defined profitability metrics
  • This includes maintaining healthy margins while achieving Organisation sales goals
  • Insurance Penetration: I am Encouraging insurance sales alongside credit card offerings is essential, work to increase insurance penetration among customers
  • Manpower Development: As a team manager, I developed and nurture my team
  • This includes training, mentoring, and ensuring sustainable sourcing of potential customers
  • Location Performance Tracking: I Will Monitor the performance of my team at the location level
  • Ensure that individual and collective targets are met and track operational and quality parameters
  • Compliance and Audit: Adhere to location audit parameters and existing policies
  • Ensure that all processes related to documentation and sales are followed diligently
  • I Will Set up and calibrated equipment to meet specific production requirements and tolerances
  • I Finished special cuts, such as groves and bevels, to achieve the desired look
  • I Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices
  • I Collaborated with managers to spot sales trends and brand initiatives and capitalize on them
  • I Demonstrated understanding of the company's mission and goals, and I mentored employees in achieving goals that were consistent with the company's core values
  • I Facilitated associate training by providing daily coaching and regular performance evaluations
  • I Trained the team on all aspects of the company's operating procedures and services
  • I Conducted training and mentored my team members to promote productivity, accuracy, and a commitment to friendly service
  • I Mentored and guided employees to ensure that assigned tasks were completed correctly
  • I Started responding to emails, voicemails, and written correspondence in a timely manner
  • I Implemented new work processes that resulted in continued progress

SALES Team leader

QUESS CORP LTD
02.2019 - 05.2022
  • Collaborated with Backend teams to expected market price points and create optimal structures to meet profit goals
  • Developed deep relationships with store managers, business owners, and partner sales teams using industry expertise and knowledge, retail strategies, and sales tactics
  • Developed and maintained strategic relationships with customers to expand business
  • Conducted market research in order to attract new clients in new areas
  • Created senior leadership reports by streamlining operational efficiencies and tracking weekly sales
  • Copied, logged, and scanned supporting documents before filing everything in the client's files
  • Maintained key customer relationships through effective time and resource management to exceed sales goals and increase profit opportunities
  • Created compelling presentation decks to gain approval for ideas and communicate results
  • Used a consultative sales approach to understand customer needs and make relevant recommendations
  • Create a sales pattern by analyzing market share statistics, customer ability, and outlet development
  • Devised, organized, and implemented sales and territory plans
  • Successfully developed budget, talent, and sales campaigns

SALES EXCUTIVE

Innovsource Services Pvt Ltd
08.2017 - 02.2019
  • Customer Interaction: I’ll directly engage with walk-in customers at the Field
  • My role involves introducing credit cards and explaining their features to potential customers
  • Lead Follow-Up: I’ll follow up on leads provided by the bank and other associates
  • This involves reaching out to potential customers who have expressed interest in credit cards
  • Team Meetings: Attend team meetings and briefings with superiors and other team members to stay informed about targets, strategies, and updates
  • Sales Targets: Responsible for achieving daily and monthly sales targets

Education

Bachelor of SCIENCE - General Science

Krishna University
Machilipatnam, Andhra Pradesh
01.2014 - 04.2017

INTERMEDIATE - undefined

Chaitanya Junior College
Nandigama
01.2011 - 04.2013

Skills

Coordinating Teams

Accomplishments

  • Employer of the Year Award, 2019
  • Increased customer satisfaction level by 25%
  • Personal customer service satisfaction level of 96%

References

  • Srikanth, +91 9059698420, srikanth.k@innovsource.com
  • Charan Kumar, +91 9121404929, charankumar@quesscorp.com

Timeline

SALES Team leader

QUESS CORP LTD
02.2019 - 05.2022

SALES EXCUTIVE

Innovsource Services Pvt Ltd
08.2017 - 02.2019

Bachelor of SCIENCE - General Science

Krishna University
01.2014 - 04.2017

INTERMEDIATE - undefined

Chaitanya Junior College
01.2011 - 04.2013

Team manager

REZ NEXT GLOBAL SOLUTIONS
5 2022 - Current

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Lakshmi Raju Pilli