Lakshmi Raju Pilli
Hyderabad
Summary
Accomplished sales team leader with 7 years of experience in credit card sales. Drives revenue growth through strategic planning, team motivation, and client relationship management. Consistently exceeds sales targets while fostering a collaborative and customer-centric environment. Proficient in data-driven decision-making and leveraging technology to optimize sales processes. Prepared to lead and inspire a high-performing team.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Team manager
REZ NEXT GLOBAL SOLUTIONS
5 2022 - Current
- Delivering on Volumes: I’ll be responsible for achieving sales targets, including the number of accounts opened (volumes), This involves driving credit card sales and ensuring consistent my team performance
- Profitability Metrics: It's necessary to focus on defined profitability metrics
- This includes maintaining healthy margins while achieving Organisation sales goals
- Insurance Penetration: I am Encouraging insurance sales alongside credit card offerings is essential, work to increase insurance penetration among customers
- Manpower Development: As a team manager, I developed and nurture my team
- This includes training, mentoring, and ensuring sustainable sourcing of potential customers
- Location Performance Tracking: I Will Monitor the performance of my team at the location level
- Ensure that individual and collective targets are met and track operational and quality parameters
- Compliance and Audit: Adhere to location audit parameters and existing policies
- Ensure that all processes related to documentation and sales are followed diligently
- I Will Set up and calibrated equipment to meet specific production requirements and tolerances
- I Finished special cuts, such as groves and bevels, to achieve the desired look
- I Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices
- I Collaborated with managers to spot sales trends and brand initiatives and capitalize on them
- I Demonstrated understanding of the company's mission and goals, and I mentored employees in achieving goals that were consistent with the company's core values
- I Facilitated associate training by providing daily coaching and regular performance evaluations
- I Trained the team on all aspects of the company's operating procedures and services
- I Conducted training and mentored my team members to promote productivity, accuracy, and a commitment to friendly service
- I Mentored and guided employees to ensure that assigned tasks were completed correctly
- I Started responding to emails, voicemails, and written correspondence in a timely manner
- I Implemented new work processes that resulted in continued progress
SALES Team leader
QUESS CORP LTD
02.2019 - 05.2022
- Collaborated with Backend teams to expected market price points and create optimal structures to meet profit goals
- Developed deep relationships with store managers, business owners, and partner sales teams using industry expertise and knowledge, retail strategies, and sales tactics
- Developed and maintained strategic relationships with customers to expand business
- Conducted market research in order to attract new clients in new areas
- Created senior leadership reports by streamlining operational efficiencies and tracking weekly sales
- Copied, logged, and scanned supporting documents before filing everything in the client's files
- Maintained key customer relationships through effective time and resource management to exceed sales goals and increase profit opportunities
- Created compelling presentation decks to gain approval for ideas and communicate results
- Used a consultative sales approach to understand customer needs and make relevant recommendations
- Create a sales pattern by analyzing market share statistics, customer ability, and outlet development
- Devised, organized, and implemented sales and territory plans
- Successfully developed budget, talent, and sales campaigns
SALES EXCUTIVE
Innovsource Services Pvt Ltd
08.2017 - 02.2019
- Customer Interaction: I’ll directly engage with walk-in customers at the Field
- My role involves introducing credit cards and explaining their features to potential customers
- Lead Follow-Up: I’ll follow up on leads provided by the bank and other associates
- This involves reaching out to potential customers who have expressed interest in credit cards
- Team Meetings: Attend team meetings and briefings with superiors and other team members to stay informed about targets, strategies, and updates
- Sales Targets: Responsible for achieving daily and monthly sales targets
Education
Bachelor of SCIENCE - General Science
Krishna University
Machilipatnam, Andhra Pradesh 01.2014 - 04.2017
INTERMEDIATE - undefined
Chaitanya Junior College
Nandigama 01.2011 - 04.2013
Skills
Coordinating Teams
Motivation and Guidance
Sales Acumen
Sales Strategy
Target Achievement
Effective Communication
Negotiation
Analytical Abilities
Data-Driven Decision-Making
Problem-Solving
Customer-Centric Approach
Lead generation
Accomplishments
- Employer of the Year Award, 2019
- Increased customer satisfaction level by 25%
- Personal customer service satisfaction level of 96%
References
- Srikanth, +91 9059698420, srikanth.k@innovsource.com
- Charan Kumar, +91 9121404929, charankumar@quesscorp.com
Timeline
SALES Team leader
QUESS CORP LTD
02.2019 - 05.2022
SALES EXCUTIVE
Innovsource Services Pvt Ltd
08.2017 - 02.2019
Bachelor of SCIENCE - General Science
Krishna University
01.2014 - 04.2017
INTERMEDIATE - undefined
Chaitanya Junior College
01.2011 - 04.2013
Team manager
REZ NEXT GLOBAL SOLUTIONS
5 2022 - Current