Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Accomplishments
Awards
Training
Timeline
Generic
LAKSHMI RN

LAKSHMI RN

Hyderabad

Summary

Dynamic Application Development Manager with a proven track record at Accenture, leading diverse teams to deliver high-stakes projects. Expert in Agile delivery and project management, achieving zero post-production defects. Recognized for strategic stakeholder management and enhancing client satisfaction, while leveraging skills in .NET and Azure DevOps to drive continuous improvement.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Application Development Manager

Accenture
Hyderabad
12.2020 - Current
  • Led and managed team of 70+ members across diverse streams including Development, Product Management, and Infrastructure.
  • Delivered multiple projects in Enterprise Commerce, transforming high-risk statuses from Red to Green.
  • Planned and executed security projects across all streams within established timelines.
  • Established governance structures to monitor progress and effectively manage risks and issues.
  • Maintained strong client relationships, collaborating towards mutual success.
  • Provided strategic insights for continuous business improvement, earning recognition from Microsoft clients.
  • Facilitated an environment of continuous improvement, encouraging team learning and growth.
  • Achieved successful delivery and client accolades, resulting in creation of over 80 new roles for Accenture.

Application Development Associate Manager

Accenture
Bengaluru
12.2018 - 11.2020
  • Company Overview: Management and Technology Consulting
  • Accountable for system stability and delivery of the Microsoft Business Solutions which is one of the channels of Microsoft Enterprise Commerce
  • Managing team of 20+ focused on delivery, automation and innovation
  • Ensured month end and year-end activities are carried forward to align them with Zero RTO
  • Led the Automation tower for the entire Delivery Unit and provided 15+ HC saving for the client
  • Maintain Client Relationship as a Lead for the Program Management Team
  • Independent executor as a Product Manager of Microsoft North start program collaborating with 10+ external stakeholders across the globe, well recognized by Microsoft EC Business Lead and Accenture LT
  • Opened up 10 new roles for Accenture with successful execution of client north star program (sell while deliver)
  • Pro-actively taken up bug backlog reduction and hit 0 within 5 months
  • Responsible for running Agile ceremonies like creating product backlogs, backlog grooming, creation and prioritization of user stories, retrospection and sprint demo
  • Ensure 100% client satisfaction and have regular connects with the Business stakeholders
  • Executed 12 major programs in 8 months; 0 post-prod defects; 0-escalation, seamless delivery across all programs

Application Development Team Lead

Accenture
Bengaluru
07.2014 - 11.2018
  • Led operations team of 26 members, managing problem resolution and device availability analysis.
  • Directed DevOps team to enable continuous integration using Jenkins with custom tool integration.
  • Oversaw performance test team of three, designing a new framework for Web API simulation.
  • Managed Device Refresh 1 Release subsystem, planning and delivering device refresh requirements.
  • Mentored delivery team, updating release plans and coordinating with RM/TA/testing teams.
  • Analyzed, designed, and delivered MPOS requirements for Tahoe release while providing weekly reports.
  • Coordinated defect management efforts with onshore SA for timely defect resolution.
  • Established release process to ensure consistent quality of deliverables across multiple streams.

Team Leader

Wipro
Bengaluru
01.2013 - 07.2014
  • Guided a team of 8 to deliver products on time while maintaining high quality standards.
  • Streamlined build processes across three build servers, enhancing efficiency.
  • Minimized configuration requirements for onsite product deliveries.
  • Optimized registration page performance, reducing load time from two minutes to ten seconds.
  • Conducted code reviews to prevent introduction of new bugs into the system.
  • Established effective communication channels with onshore teams to clarify business requirements.
  • Developed comprehensive Quality Control module to enhance product reliability.
  • Managed and documented all activities to ensure accountability and transparency.

Senior Analyst

Verizon
Chennai
07.2007 - 12.2012
  • Company Overview: Telecom Service Provider
  • Involved in the design and development of the VIBE database for 15+ administration pages
  • Responsible for content migration from MCMS to UCM within 2 months
  • Responsible for designing and developing the system parameters for the system
  • Took the complete ownership of designing and delivering the authoring module
  • Responsible for developing the end user modules
  • Responsible for integration and system testing
  • Responsible for carrying out the unit testing process to ensure the quality of the releases

Education

Senior Management Programme - Management

IIM Calcutta
Calcutta
03-2026

B.Tech - Information Technology

PSG College of Technology
05.2007

Skills

  • PROJECT MANAGEMENT
  • AGILE DELIVERY
  • SCRUM FRAMEWORK
  • PRODUCT OWNER
  • PROJECT FINANCIALS
  • STAKEHOLDER MANAGEMENT
  • SCRUM MASTER
  • MICROSOFT SQL SERVER
  • NET
  • C#
  • RELEASE MANAGEMENT
  • AZURE DEVOPS
  • MICROSOFT AZURE IAAS
  • MICROSOFT AZURE PAAS

Certification

  • Microsoft Azure Fundamentals - AZ 900 - 2021
  • Microsoft Security, Compliance, and Identity Fundamentals - MS 900 - 2024

Languages

English - Proficient, Tamil - Proficient, Telugu - Intermediate, Hindi - Beginner

Websites

Accomplishments

  • High-Risk Project Turnaround - Led project from Red to Green, securing Microsoft client's confidence.
  • Sell While Deliver - Opened up 80+ roles at Accenture through client accolades and confidence.
  • North Star for Microsoft - Retired a decade old application with efficient planning and execution within 6 months of time and provided cost saving of $800k p.a
  • Returning Mothers' Coach - Actively coaching returning mothers to adapt to work and to strike a balance between life & work

Awards

Star of the Month - May, 2025

Accenture Celebrates Excellence - 2021 , 2016

Accenture Pinnacle Award -2020

GEM - 2019

Above & Beyond - 2009

On the SPOT - 2008

Training

Trained in CCBA Program Business Analysis - IIBA

Timeline

Application Development Manager

Accenture
12.2020 - Current

Application Development Associate Manager

Accenture
12.2018 - 11.2020

Application Development Team Lead

Accenture
07.2014 - 11.2018

Team Leader

Wipro
01.2013 - 07.2014

Senior Analyst

Verizon
07.2007 - 12.2012

Senior Management Programme - Management

IIM Calcutta

B.Tech - Information Technology

PSG College of Technology

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LAKSHMI RN