LAKSHMI SAGAR N B

Mysore

Summary

Results-driven Assistant Store Manager with expertise in staff management, sales optimization, and customer service. Proficient in inventory control and visual merchandising, capable of multitasking in fast-paced environments. Proven ability to enhance operational efficiency, boost team productivity, and elevate customer satisfaction through strategic planning.

Overview

Language

years of professional experience

Work History

Assistant Store Manager / Department Manager

IBO

09.2025 - Current

Supported daily store and department operations, ensuring seamless functioning and customer satisfaction.
Supervise, guide and coordinate team members to maintain service standards and achieve sales goals.
Monitor sales performance, review daily reports and communicate operational updates to management.
Assisted customers with product inquiries and issue resolution, enhancing their shopping experience.
Coordinate stock replenishment, product availability, merchandising and display standards.
Enforced store policies to maintain discipline, cleanliness, safety, and compliance with company procedures.

Floor Manager

Unilet Appliances

02.2025 - 08.2025

Oversaw daily showroom floor operations, ensuring seamless execution of business activities.
Supervised sales staff, allocated daily responsibilities and supported achievement of sales targets.
Guided team members to improve product knowledge, customer service and sales performance.
Assisted customers with product selection, demonstrations and enquiries.
Monitored stock availability, inventory levels and product displays; coordinated replenishment.
Handled customer complaints professionally and followed up to ensure timely resolution.
Analyzed daily sales information and communicated performance insights to management.

Franchise Accountant

Shubham Consumer Durables Pvt. Ltd.

10.2021 - 01.2025

Resolved customer complaints efficiently, enhancing customer satisfaction and retention.
Prepared reports and documents for the office manager.
Compiled and submitted reports and documents to office manager, ensuring accuracy and compliance.
Processed transactions accurately and efficiently within established time frames.
Handled customer complaints calmly and professionally, resolving issues in a timely manner.
Coordinated with staff and departments to streamline accounting procedures and address billing and invoice discrepancies.

Distributor Sales Executive

SNT Power Controls

06.2019 - 03.2020

Analyzed sales data and trends to identify growth opportunities, resulting in targeted strategies for enhanced sales performance.
Generated leads through networking, cold-calling, and other sales techniques, contributing to a consistent pipeline of potential clients.
Monitored competitor activities and adjusted sales approaches to support customer acquisition.
Developed promotional materials and conducted product demonstrations to increase brand awareness and sales.
Monitored competitor activities and tailored sales approaches, facilitating effective customer acquisition and retention.

Education

Diploma - Computer Science

JSS Polytechnic

Mysore

Skills

Sales strategy development
Sales reporting
Inventory coordination
Sales transactions support
Customer relationship management

Customer service
Team coordination
Time management
Problem-solving