Lakshmi Unnam

Dynamic IT Manager with proven success at Rimini Street India, specializing in SAP SuccessFactors and ECC implementations. Demonstrated leadership in cross-functional teams, achieving a 20% improvement in project delivery timelines. Skilled in project management and effective communication, driving business process reengineering and ensuring IT compliance across diverse industries. Experience in implementation and roll-out of PeopleSoft projects. Skilled in project management methodologies, and integration of PeopleSoft with third-party systems using SOAP and REST web services.

Client: Application Enhancement Services for multi-clientele, Role: Lead Consultant/Manager, Duration: Sept 2022 to till date, Team Size: 5, Environment (With skill versions): Languages: PeopleCode, Database: SQL Developer, DB2, Tools: PeopleSoft HCM 9.2, FSCM 9.2, CS 9.2 and PeopleTools 8.59, Project Title: Application Enhancements Services for multi-clientele, Responsibilities/Contributions: Involved in different phases of the project including requirement gathering, solution design and functional design. Successfully deployed multiple enhancements as per the client requirement. Generated technical / functional design documents, test plans and scenarios, and other associated artifacts. Defined test scenarios based on requirements; created test scripts to prove each scenario through system and user acceptance testing. Gained experience in defining clearly identifiable work items from project, prioritized tasks and managed a team of developers to plan, estimate, assign and monitor progress. Monitor project progress by tracking activity; resolving problems; publishing progress reports and recommending actions. Present the status update during weekly calls with all the stakeholders. Successfully implemented in integrating PeopleSoft with third party system using SOAP and REST enabled web services. Worked closely with the client POC’s and rolled out many new applications for various clients. Established and maintained technical standards and related artifacts. Ensured all deliverables are on time and met or exceeded the quality needs. Project: PeopleSoft Rollout for all Pan-Europe entities, Client: Toyota Motor Europe, Role: Senior Consultant, Duration: 2017-10-01 to 2022-05-06, Team Size: 20, Environment (With skill versions): Languages: PeopleCode, Database: SQL Developer, Tools: PeopleSoft HCM 9.2 and PeopleTools 8.59, Project Title: Toyota Motor Europe - PeopleSoft Rollout for all Pan-E entities, Description: The project entails roll-out of PeopleSoft HCM in all Pan-E countries. As part of this, we have successfully rolled out PeopleSoft in Italy, Turkey, Nordic (Norway, Sweden, Finland, Denmark, Baltic countries), Germany, Austria, Czech Republic countries. The scope of the project involves data conversion, integration, customizations and reports., Responsibilities/Contributions: Involved in all stages of the project including requirement gathering, creating solution design documents, functional design documents. Have played a major role in thorough impact analysis before implementing a new solution into the current system. Worked from client location (Brussels-Belgium) for 9 months. Worked closely with the client POC’s of Core HR and Talent Management specialists and rolled out many new applications for various entities. Acted as a technical lead coordinating day to day activities with the onsite and offshore teams on daily basis in stand-up calls. Followed Agile-Methodology for this project so the work progresses as stories and there is always a quick turnaround of the work from development to QA to SIT. Worked as a Customization and Reports lead for the project. Have introduced new functionalities to the existing system and created many PS Queries which were used as a source to BI Publisher reports and notification emails. Also created and scheduled many PS Queries (like HR and Job notifications to capture ESS data like adding a new bank account, change name, marital status etc. and Job start/end dates related data) using a customized notification framework. Have completely taken care of the release management from development till it goes to production. Have rolled out Works Council module for Germany and Austria. Ensured that this will be a scalable solution for any upcoming entity. Worked on Data Migration Workbench feature to migrate the Page field configurations from source environment to the target environment. It is a 3-step process. 1. Creating a New File location with the help of PS Admin. 2. Identify the data sets for the records modified in the source environment. 3. Create a new project with the data sets and export the project to import in the target environments. Have enhanced the delivered Manage Hires functionality by creating a new combination of components like Person, Job, Talent and Identification data which is currently not available in PS. Used this to hire/rehire a person into the HR system with personal, job, talent and identification data at one go. Extensively implemented Related Content on different components to display important information that HR wanted to see when they open these components like last National ID used for Italy HR or to display the Local id for Turkey HR or to display the PIR ratio to the payroll admin etc., Have been part of the cutover process by detailing the list of tasks to be done in one order and apply security for each line item as applicable. Have taken care of the psquery log access, Query access trees. Captured details about the scheduling part to be configured once everything goes to production. Provided detailed KT to the support team soon after the go-live of each entity. Have participated in many recruitment-drives to hire PS talent into the company and project. Project: Development and Support of Global CRM Module, Client: Apple, Role: Senior Consultant, Duration: 2015-01-12 to 2017-09-30, Team Size: 6, Environment (With skill versions): Languages: PeopleCode, Database: SQL Developer, Tools: PeopleSoft CRM 8.8 and PeopleTools 8.51, Project Title: Development and Support of Global CRM module, Description: The project entails production support and maintenance of PeopleSoft CRM applications. The business objective is to provide Value added ideas and innovation to achieve continuous improvement of the application support, best practices to optimize and streamline operations to steady state, analyze to identify root causes and apply permanent fixes thus reducing ticket volumes., Responsibilities/Contributions: Preparation of Detailed Design/Analysis documents. Walk through the Existing functionalities and prepare Analysis documents, prepare design documents for the new enhancements/requirements. Coding for Custom Functionalities and enhancements. Code Business Logic to achieve the Custom functionalities as required by the Client, also enhance the existing functionalities as per the changes in the Business rules. Unit and Integration testing. Unit test the business logic, to check If the business purpose is achieved, also ensure that the existing Business functionalities are not affected. Integrate the Unit tested Business logics and check if the integrated product achieves the Business Requirement. Project Review and Quality Management. Objective of Quality Management activity is to ensure the project developed meet the expectations of the customer. Project: FSA-DPS (Future State Architecture-Data Process Security), Client: Hong Kong and Shanghai Banking Corporation (HSBC), Role: Senior Software Engineer, Duration: 2014-06 to 2015-01, Team Size: 5, Environment (With skill versions): Languages: PeopleCode, Database: Data Studio, Tools: PeopleSoft HRMS 9.1 and PeopleTools 8.51, Project Description: HSBC PeopleSoft FSA – DPS project introduced to enhance the current security in Peoplesoft application and define a new solution for the existing application. Project has got 4 phases like Data, Processes, Security and Integration., Responsibilities/Contributions: Involved in Data and Processes part of the project. Started working on Data Clean-up in the existed system. Developed an Application Engine program to identify all the orphan/unused Positions and Jobcodes in the current production system and made them inactive. Also identified all the duplicated Jobcodes created more than once by different regions. Then cleaned-up all Jobcodes and Positions. Started working on developing a new Job Framework. Also identified the existed processes for ESS and MSS to enhance the current security for all the workflow transactions. Project: PeopleSoft HRMS Upgrade from 8.9 to 9.1 and Post-Production Support, Client: Hong Kong and Shanghai Banking Corporation (HSBC), Role: Senior Software Engineer, Duration: 2012-05 to 2014-06, Team Size: 40, Environment (With skill versions): Languages: PeopleCode, Database: DB2, Tools: PeopleSoft HRMS8.9/9.1 and PeopleTools 8.49/8.51, Project Description: HSBC PeopleSoft Upgrade is a project which involves the Upgrade of the HSBC customized PeopleSoft HRMS applications from PeopleSoft version 8.9 to version 9.1. Estimation phase of the project involved inventory building and high-level estimation of all customized online projects. Development phase involved analyzing the customizations which have been done to HCM 8.9 application and reapplying the same on HCM 8.9 vanilla database ensuring compatibility to the new functionalities provided in PeopleSoft HCM 8.9., Responsibilities/Contributions: Work involved in identifying online customizations from the People Tools Tables. Analyzing the existing HCM 8.9 online customizations and applying them on 9.1. Reapplied Customizations of all online objects like Fields, Records, Pages, Components, Menus, Business Processes, Activities etc., Completely owned Core HR, ESS and JPM modules. Replaced the existing customizations on HSBC ESS like Accomplishments, Degrees, Memberships, Languages, Honors & Awards and Licenses & Certificates with Job Profile Management. JPM was introduced in 9.1 by Peoplesoft, hence used the delivered functionality. Developed Workflow from ESS transactions like Date of Birth Change, National ID change, Primary Name Change, Highest Education Level, Degrees change and Licenses & Certification Change. Made sure that all workflow transactions generate a Help Desk case in CRM using the Integration broker. Prepared Technical specifications for the customizations to be done to HCM 8.9 application. Introduced Development Standards for all the technical team members and made sure that everyone follows them. Was in post-production support and taken care of all the test cases and defects raised in modules ESS, MSS and Core HR. Project: Internal PS FSCM 9.1 Project, Client: PeopleSoft Internal Project, Role: Technical Consultant, Duration: 2011-03 to 2012-01, Team Size: 32, Environment (With skill versions): PeopleSoft FSCM 9.1, People Tools 8.51,8.48, CI’s, Application Engine, Oracle 11.2.0.2, Project Description: PeopleSoft Implementation/Rollout project, Responsibilities/Contributions: Worked on Contract data module including creating contract, creating activities, contract-project mapping, resource alignment and Bill plan generation using different CIs for each task. Worked on Billing module which involves creating an Invoice, credit invoices and have good knowledge on billing process from creating an invoice to posting the billing information in AR and accounting entries in GL. Involved in requirement gathering and understand their current system and involved in discussions of as is and to be process. Involved in writing Business Requirement Documents after requirement gathering. Identified the delivered AP processes, load the data in existing delivered stage tables through external sources and run the Voucher Build process to process payments in Peoplesoft. Project: Project Name: HR Pay Consolidation Project, Client: Alberta Health Services, Canada, Role: HR Techno Functional Consultant, Duration: 2010-06 to 2011-03, Team Size: 10, Environment (With skill versions): PeopleSoft HRMS 8.8, People Tools 8.49, SQR’s, CI’s, File Layouts, Oracle 10g, Project Description: Alberta Health Services (AHS) is the province-wide organization responsible for providing hospital and other health care in the Canadian province of Alberta Contribution. It is the largest provider of health care in Canada, Alberta’s largest employer (with about 90,000 staff) and the 5th largest employer in Canada. Health services in Alberta have been reorganized a number of times, with successively fewer separate public organizational entities., Responsibilities/Contributions: Worked on the RIE assessments and analyzed the current functionality and assessed objects whether they are scalable or not for the future state of work. Have got good knowledge on Core HR setup tables like Department, Jobcode, Sal Admin Plan, Comp rate codes, positions and acquired extensive knowledge on transaction tables related to employee job, compensation etc., Worked at client place, in Canada for 5 months on this assignment and got involved in preparing the functional specifications for Core HR and NA Payroll modules. Developed conversion technical design documents for HR and NA Payroll. Developed conversion programs for Core HR Setup and Transaction tables and Payroll objects using Application Engine with Component Interface and File Layout to convert the data from File to base tables. Developed Unit Test Scripts and Unit Test Documents for the conversion objects. Coordinated with offshore team for daily status meetings. Project: Project Name: HCM Upgradation from 8.0 to 9.0, Client: BJs Wholesale Club, Role: Techno Functional Consultant and Offshore Lead, Duration: 2008-11 to 2009-12, Team Size: 9, Technical Environment: PeopleSoft HCM 9.0 (two step upgrade from 8.0 to 8.9 to 9.0), PeopleTools 8.49, Oracle 11G, Project Description: Large warehouse-club based Retail Company with more than 20000 employees. PeopleSoft HCM upgrade of HR and NA Payroll, and the implementation of Payroll Interface with ADP, Responsibilities/Contributions: Involved in configuring Core HR and NA Payroll modules. Worked on analyzing the delivered Payroll Interface module and prepared a document on whole process. Worked closely with the payroll consultant and given all inputs related to NA Payroll and Payroll Interface. Developed Functional Design documents based on client Requirement. Developed and reviewed the technical design documents with the client. Understand the coding and development standards. Performed online customizations and customized SQRs. Drafted Unit Test Plans and executed them. Coordinated with onsite team for daily status calls. Developed custom conversion SQRs for all tax tables. Project: Project Name: PeopleSoft HCM upgrade from 8.3 to 9.0, Client: Swedish Healthcare Center, Role: RICE (Reports, Interfaces, Conversions and Enhancements) Objects Developer, Duration: 2007-11 to 2008-06, Team Size: 8, Environment (With skill versions): PeopleSoft HRMS 9.0, People Tools 8.49, SQR’s, Microsoft SQL Server 2005, Project Description: Swedish Healthcare Center is one of the largest Health Care Service providers in Northwest., Responsibilities/Contributions: Worked on the customizations for RICE objects. Involved in resolving the defects. Developed Custom Conversion Queries to convert the data from v8.3 to v9.0. Prepared detailed Technical Specs and Unit Test Documents for the customizations done to HCM 9.0 application. Provided the Post Go-Live Support. Drafted and executed the Unit Test Plans. Coordinated with onsite team for daily status calls. Project: This project is a global PeopleSoft 8.9 implementation with Benefits and Payroll outsourced. This project is a migration from SAP to PeopleSoft, Client: Johnson Diversey International, Role: Technical Analyst, Duration: 2007-05 to 2007-10, Team Size: 10, Environment (With skill versions): PeopleSoft HRMS 8.9, People Tools 8.48, SQR’s, Oracle 9i and Linux., Project Description: The Client delivers cleaning and hygiene products and systems to the following Industries Breweries, Building Service Contract, Care Homes/Nursing Homes, Dairy, Food Service, Hospitals, Lodging, Non-Alcoholic Beverages, Pharmaceuticals, and Cosmetics, Processed foods, Retail., Responsibilities/Contributions: Involved in HR data conversions from Legacy System (SAP) to PeopleSoft and validating the data online. Involved in moving the conversion data to different environments. Developed the Headcount and Employee Roster Reports using SQR. Prepared technical specifications for the developed enhancements. Developed Benefit Conversion program to update the benefit program for all the conversion employees. Involved in developing the Medical Center Interface and updated the technical specification as per the development. Developed Hire and Job Component Interfaces for the new Hires for LATAM. Developed the Contract Data, Emergency Contacts and Dependent Beneficiary Component Interfaces for LATAM data conversion. Project: Upgrade from 8.3 to 8.9, Client: Hong Kong and Shanghai Banking Corporation (HSBC), Role: Associate Consultant, Duration: 2006-06 to 2007-04, Team Size: 30, Environment (With skill versions): Languages: PeopleCode, Database: DB2, Tools: PeopleSoft HRMS8.3/8.9 and PeopleTools 8.21/8.46, Project Description: HSBC PeopleSoft Upgrade is a project which involves the Upgrade of the HSBC customized PeopleSoft HRMS applications from version 8.3 to 8.9. Estimation phase of the project involved inventory building and high-level estimation of all customized online projects. Development phase involves analyzing the customizations which have been done to the existing HCM 8.3 application and reapplying these customizations on HCM 8.9 vanilla database ensuring compatibility to the new functionalities provided in PeopleSoft HCM 8.9., Responsibilities/Contributions: Involved in identifying the online customizations from the People Tools Tables. Analyzing the existing HCM 8.3 online customizations and re-applying them on 8.9. Actively involved in fixing the defects during the test phase of the project. Writing Technical specifications for the customizations to be done to HCM 8.9 application. Provided Post-production support after the upgrade.