Summary
Work History
Skills
Education
Timeline
Generic
Rejo Antony

Rejo Antony

HR Associate
Chennai

Summary

  • Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

HR Associate

Cloutics Private Limited
Chennai, TN
05.2022 - Current
  • Assisting with day-to-day operations of a HR functions and duties
  • Compiling and updating employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, and performance evaluations)
  • Coordinate HR projects (meetings, training, surveys, etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonuses, leaves, etc.)
  • Coordinate communication with candidates and schedule interviews
  • Conduct initial orientation to newly hired employees
    Assist recruiters to source candidates and updating in database

IT Recruiter

Cloutics Private Limited
Chennai, TN
12.2021 - 05.2022
  • Onboarded new hires and set up training.
  • Coordinated with IT team leaders to forecast hiring needs and department goals.
  • Sourced and selected applicants for technical positions within company.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Wrote and posted technical job descriptions
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.

Customer Support

Star Health And Allied Insurance Co
Chennai, TN
05.2021 - 12.2021
  • Listened to customers' questions and concerns to provide answers or responses.
  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Managed over 70+ customer calls per day to increase the sales by 10%.
  • Devised recommendations to streamline and simplify customer support system and improve response time.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Employed comprehensive benchmarks to establish and monitor customer service standards.
  • Collected customer information and analyzed customer needs to recommend potential products or services.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Skills

  • HR policies
  • Talent management
  • Scheduling
  • Maintaining files
  • Recruitment
  • Monitoring
  • Office administration
  • Sorting and labeling
  • Mail handling
  • Benefits and compensation
  • File and records management
  • Candidate Sourcing
  • Pre-Employment Screening

Education

MBA - HR And Marketing

Hindusthan College of Arts And Science
Coimbatore
07.2018 - 05.2020

Bachelor of Science - Computer Technology

Hindusthan College of Arts And Science
Coimbatore
07.2015 - 05.2018

Timeline

HR Associate

Cloutics Private Limited
05.2022 - Current

IT Recruiter

Cloutics Private Limited
12.2021 - 05.2022

Customer Support

Star Health And Allied Insurance Co
05.2021 - 12.2021

MBA - HR And Marketing

Hindusthan College of Arts And Science
07.2018 - 05.2020

Bachelor of Science - Computer Technology

Hindusthan College of Arts And Science
07.2015 - 05.2018

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Rejo AntonyHR Associate