Lakshmi Vasudevan

- Lead ERP transformation initiatives as part of business roadmaps.

- Acted as a liaison between HR COE leads , Product & IT development teams to understand demand and prioritize the deliverables.

- Fostered open communication between executive leadership, stakeholders and project team to report against project status and mitigate roadblocks.

Efficiently lead a group of product managers and Workday developers to execute and drive transformational solutions for HR business teams.

My key responsibilities included:

• Led team of 14 developers to build and support over ~400 Workday integrations supporting various business units within Dell.
  
• Hiring, developing and retaining talent
  
• Creating a collaborative culture that invests in optimizing team efficiency and operations
  
• Consulting with my business stakeholders on key initiatives aligned to their NorthStar
  
• Work closely on M&A activities from an HR readiness/interlocks.
  
• Responsible for the interlocks/integrations from workday to other applications that consumed HR data.
  
• Invest in maturing the product roadmap and deliverables scoped during the FY.
  

• Led a team of 16 engineers to manage L2/L3 IT operations for ~30 applications across HR, Facilities, Education Services & Document retention & management systems
• Maintained applications with 99% uptime while ensuring E2E compliance processes.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Assisted in organizing and overseeing assignments to drive operational excellence using 4DX methodology.

• Lead a team of 10 engineers to manage multiple business workstreams that reported Major IT incidents.
• Responsible for management and resolution of high priority IT incidents within the organization.
• Managed a global team responsible for proactive and preventive actions for all critical infrastructure and application hosted in EMC datacenters globally.
• Lead change control and Problem management meetings to drive effective RCAs post incident resolution.

• Team lead for Cloud operations infrastructure team managing day to day incidents and defects for EMC data storage and Backup technologies.
• Managed storage provisioning, migration and datacenter downtime operations to ensure business continuity.

• End to end data-center management and support for client [RBI, Bangalore].
• Executed troubleshooting and server support in both in-person and remote situations.
• Performed preventive maintenance on network system, maintaining average uptime of 99%.
• Provided technical support in both on-site and telephone consultations.

• Lead and Subject Matter Expert at Symmetrix PSE Lab Bangalore.
• Worked as a Product SUpport Engineer to manage EMC’s flagship storage products across various customer installations globally.