Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Lakshmi Manojna Kolli

Software Engineer
Bhimavaram

Summary

Project management-centered business analyst with 3 years of experience in Telecom Domain - BSS. Strongly adept at manipulating pivot tables for advanced reporting, project planning, information analysis and clear client communication. Highly proficient with administration tasks centered around telecom projects and objectives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Associate Business Analyst

Infosys
04.2023 - Current
  • Worked one-on-one with clients to improve Product specifications.
  • Organized daily tasks for better efficiency and use of resources.
  • Exercised critical thinking to resolve end to end and production errors in testing reports.
  • Created detailed why-analysis reports from defects research for review by development team.
  • Assisted development departments and testing staff to improve client satisfaction.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Irrespective of development, designed multiple stories, reviewed and tested unit level.
  • Lead team as Dev-Lead and delivered stories with defect free sprints. Managed over 50 internal and client calls per day.

Systems Engineer

Infosys
07.2021 - 04.2023
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
  • Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
  • Supported system users, educating employees on troubleshooting and problem-solving protocols.
  • Collaborated with executive team to define business requirements and systems goals.
  • Assisted employees with resolving network problems at remote locations.
  • Documented system configuration, mapping and processes.

Systems Engineer Trainee

Infosys
01.2021 - 07.2021
  • Completed project documentation, updated and distributed to appropriate project personnel.
  • Helped develop and maintain system procedures to support file integrity and operation in event of system loss.
  • Documented system changes performed to maintain accurate operating records.
  • Assisted in engineering information systems software and hardware to support applications and control systems.

Education

B.Tech - Electronics And Communications Engineering

Sagi Rama Krishnam Raju Engineering College
Bhimavaram
06.2016 - 09.2020

Skills

Quality Assurance

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Accomplishments


  • Received multiple appreciation Awards from team and high level management.
  • 3 major Rise Insta Awards for excellent performance in the Project.
  • Rockstar-Rookie Award from the organization for my efforts and deliverables.

Additional Information

  • Placed in Infosys Limited via Campus Interview in 2020
  • Joined as ‘Systems Engineer Trainee’ in Infosys on 25th Jan, 2021.
  • During Training, gone through below trainings and certifications:

 Generic Training :  OOPs using JAVA  Data Structures and Algorithm  Software Engineering  DBMS  Overview of Cloud Computing and Cyber Security

 Stream Training :  Java Basics and beyond basics  Spring  Spring Boot  RST-API  HTML  CSS  Bootstrap and creating modern web applications using Angular

 Training Project :  Ekart Service for giving user stories  Creating a wish list on the application which includes adding, removing and also viewing the details about the products

 Pre-Production training :  Communications L100  Communications L200  Customer Relationship Management  Salesforce administrator  Trailhead modules

  • Released to Production and Progressed as ‘Systems Engineer’ in June, 2021.
  • Recruited to ‘INMARSAT Project’ in July, 2021 and working in the same project till date.
  • Working in Telecom Domain – BSS, in Consultation Domain.
  • INMARSAT Project is a Satellite Communication Project, in which the development of the configurations takes place using the tool ‘Hansen Sigma Catalogue’ – A Techno functional Technology. And testing the configurations in Salesforce and Order Management.
  • Started my career in the Project as a Developer and became the designer in the same – Product Modular.
  • I became the EPIC and Developers Lead in the Project with my seniority.
  • Dealing with clients and outside team members wisely, received multiple appreciations and Rise Insta Award for excellent performance in the Project.
  • Progressed to ‘Senior Systems Engineer in Jan, 2023 with ‘Commendable’ rating in the project.
  • Since my project is related to telecommunication, consultancy domain, I was bridged to the role ‘Associate Business Analyst’ from April, 2023.

Timeline

Associate Business Analyst

Infosys
04.2023 - Current

Systems Engineer

Infosys
07.2021 - 04.2023

Systems Engineer Trainee

Infosys
01.2021 - 07.2021

B.Tech - Electronics And Communications Engineering

Sagi Rama Krishnam Raju Engineering College
06.2016 - 09.2020
Lakshmi Manojna KolliSoftware Engineer