Lakshminarayan S
Bengaluru
Summary
Senior execution officer with expertise in visual merchandising and team leadership at Avenue Supermarts Limited. Enhanced product visibility and customer satisfaction through strategic planning and communication. Demonstrated conflict resolution skills and staff training, driving operational excellence.
Overview
8
8
years of professional experience
Work History
Senior Execution Officer - Non Core
Avenue Supermarts Limited
Bangalore
09.2023 - Current
- Implemented merchandising strategies to enhance product visibility.
- Trained new staff on customer service protocols and store policies.
- Developed training materials to onboard new staff effectively and consistently.
- Analyzed performance data to identify areas for process improvement.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Supervised subordinate staff in carrying out daily duties and activities.
Senior Floor Officer - Non Core
Avenue Supermarts Limited
Bangalore
06.2022 - 08.2023
- Directed daily store operations to ensure efficient workflow and customer satisfaction.
- Coordinated inventory management, maintaining stock levels and reducing discrepancies.
- Conducted regular inspections to uphold cleanliness and safety standards.
- Trained new employees on company policies and procedures for effective onboarding.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Guided team members in task completion within established timelines.
- Implemented strategic planning to achieve organizational goals.
- Responded promptly to customer complaints, ensuring satisfaction and loyalty.
Floor Officer - Non Core
Avenue Supermarts Limited
Bangalore
11.2017 - 05.2022
- Assisted in training new employees on operational procedures and tools.
- Provided customer support by addressing inquiries and resolving issues promptly.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Supervised daily operations in retail environment to ensure efficient workflow.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Organized staff schedules to optimize coverage during peak hours.
Education
PUC-COMMERCE - Commerce
Basaveswara Degree College
Bangalore05-2015
SSLC -
Jagadguru Sri Jayadeva High School
Kamakshipalya05-2013
Skills
- Visual merchandising
- Inventory management
- Staff training
- Team leadership
- Effective communication
- Time management
- Problem solving
- Conflict resolution
- Decision making
- Daily operations oversight
- Strategic planning
Languages
kannada
First Language
Telugu
Advanced (C1)
C1
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Senior Execution Officer - Non Core
Avenue Supermarts Limited
09.2023 - Current
Senior Floor Officer - Non Core
Avenue Supermarts Limited
06.2022 - 08.2023
Floor Officer - Non Core
Avenue Supermarts Limited
11.2017 - 05.2022
PUC-COMMERCE - Commerce
Basaveswara Degree College
SSLC -
Jagadguru Sri Jayadeva High School
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