LAKSHMINARAYAN VELLORE RAJOO
BENGALURU
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring People Development , Leadership and Performance Management abilities developed over 32-year career to a growth-oriented role. Results-oriented Training Consultant focused on improving company operations, performance and employee satisfaction with high-quality training programs. Bringing top strengths in planning, organizing and decision making. Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics such as Selling Skills, Product Training and SalesPRO Methodology, ( Funnel Management; Account Management, Consultative Selling ); CONTact Training ( Customer Orientation Training ). Enthusiastic personality with a hands-on, creative style. Ready to apply 32 years' experience to a challenging long-term position. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Member of Global Training Training ( ZEISS Academy, Germany ).
Overview
32
32
years of professional experience
1
1
Certification
Work History
Training Consultant
Carl Zeiss India (Pvt )Limited
04.2022 - Current
- Facilitated high-quality training program delivery to employees and external stakeholders.
- Developed and executed strategies to improve training program performance.
- Consulted with organization management to assess needs and plan improvements.
- Assessed program effectiveness and implemented improvements to increase quality of instruction.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Senior Training Manager
M/s Carl Zeiss India ( Pvt) Limited
01.2016 - 02.2022
- Developed departmental systems and procedures to better align workflow processes.
- Implemented new learning strategies depending upon employees' skill levels.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Assisted in development of employee assessments to measure training value.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Selected and assigned instructors to conduct specific training programs.
- Coordinated technical training and personal development classes for staff members.
- Directed field training to enhance participants' skills.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Managed new employee orientation training process for more than 30 employees each year.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Delivered new employee onboarding and training sessions via LMS & TEAMS.
Training Manager
M/s Carl Zeiss India ( Pvt ) Limited
04.2013 - 12.2015
- Trained new hires to perform cross-training exercises with experienced workers.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Managed new employee orientation training process for more than 30 employees each year.
- Delivered new employee onboarding and training sessions via LMS & TEAMS.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Created in-depth training manual for all employees.
- Developed surveys to identify training needs based on projected production processes and changes.
- Coordinated technical training and personal development classes for staff members.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Selected and assigned instructors to conduct specific training programs.
- Directed field training to enhance participants' skills.
- Assisted in development of employee assessments to measure training value.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
Field Training Manager
M/s Pfizer India Limited
12.2008 - 05.2010
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Implemented new learning strategies depending upon employees' skill levels.
- Assisted in development of employee assessments to measure training value.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Trained employees on job duties, responsibilities and company policies and procedures.
- Delivered new employee onboarding and training sessions via Software.
- Directed field training to enhance participants' skills.
- Mentored employees, providing constructive feedback, which improved job efficiency.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Directed training programs and development paths for managers and supervisors.
District Manager / Field Training Manager
M/s Pfizer India Limited
04.2010 - 07.2012
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Coordinated with other district managers to actualize performance improvement strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Modeled best practices for sales and customer service.
- Established territory boundaries and distribution routes to maximize service quality.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Prepared sales presentations for clients showing success and credibility of products.
- Organized promotional events and interacted with community to increase sales volume.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Professional Service Executive
M/s Pfizer India Limited
03.1993 - 12.2008
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked well in a team setting, providing support and guidance.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
Professional Service Officer
M/s Pfizer India Limited
11.1990 - 02.1993
- Organized and updated databases, records and other information resources.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Created reports, presentations and other materials for executive staff.
- Negotiated and executed contracts on behalf of department.
- Coordinated office events, seminars and meetings for staff and clients.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Master Of Science - Organic Chemistry
Mahatma Jyotiba Phule Rohilkhand University
Bareilly 07.1989
Bachelor Of Science - Zoology, Botany & Chemistry
Mahatma Jyotiba Phule Rohilkhand University
Bareilly 07.1987
Skills
- Active Listening
- Training Logistics
- Learning Management System Proficiency
- Business Management Principles
- Facilitate Group Discussions
- Training and Development
- Performance Measurement
- Training Solutions Development
- Alternative Training Methods
- Feedback Analysis
- Motivational Speaking
- Presentations
- New Hire Onboarding
- New Employee Orientation
- Corporate Leadership
- Performance Evaluations
- Online Training
- Leadership Training
- Safety Policies and Procedures
- Behavior Modification
- Role Playing
- Team-Building Activities
Accomplishments
Established ZEISS India Academy.
Certification
- Certified Corporate Trainer ( Behavioral Skills, Advanced Facilitation Skills ), PEAK PERFORMANCE TRAININGS- September 2012
- Certified SalesPRO Trainer ( Funnel Management, Account Management, Consultative Sales Approach ) ZEISS Medical Technology, Germany- 2014.
- Certified CONTact Trainer ( Customer Orientation ) ZEISS Medical Technology, Germany - 2016
Languages
Tamil
Intermediate (B1)
Hindi
Upper intermediate (B2)
English
Advanced (C1)
Timeline
Training Consultant
Carl Zeiss India (Pvt )Limited
04.2022 - Current
Senior Training Manager
M/s Carl Zeiss India ( Pvt) Limited
01.2016 - 02.2022
Training Manager
M/s Carl Zeiss India ( Pvt ) Limited
04.2013 - 12.2015
District Manager / Field Training Manager
M/s Pfizer India Limited
04.2010 - 07.2012
Field Training Manager
M/s Pfizer India Limited
12.2008 - 05.2010
Professional Service Executive
M/s Pfizer India Limited
03.1993 - 12.2008
Professional Service Officer
M/s Pfizer India Limited
11.1990 - 02.1993
Master Of Science - Organic Chemistry
Mahatma Jyotiba Phule Rohilkhand University
Bachelor Of Science - Zoology, Botany & Chemistry
Mahatma Jyotiba Phule Rohilkhand University
- Certified Corporate Trainer ( Behavioral Skills, Advanced Facilitation Skills ), PEAK PERFORMANCE TRAININGS- September 2012
- Certified SalesPRO Trainer ( Funnel Management, Account Management, Consultative Sales Approach ) ZEISS Medical Technology, Germany- 2014.
- Certified CONTact Trainer ( Customer Orientation ) ZEISS Medical Technology, Germany - 2016
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