Veeam
AVB Lakshmi Narayana
Bangalore
Summary
Results-driven IT Infrastructure and Storage Administrator with over 7 years of experience managing enterprise storage solutions, servers, and backup systems. Expertise in leading technologies such as HPE, Dell, IBM, VMware, and Veeam enhances the ability to deliver robust IT infrastructure. Proficient in troubleshooting, root cause analysis, and performance optimization to ensure reliability and efficiency while supporting business continuity in dynamic IT environments. Committed to leveraging technical skills and industry knowledge to drive operational excellence and support organizational goals.
Overview
11
11
years of professional experience
Work History
Technical Support Engineer
Sureworks Infotech Pvt Ltd
04.2022 - Current
- Provide Level 2/3 support for servers, storage, and backup devices.
- Perform storage health monitoring, LUN creation, iSCSI/FC mapping, and RAID configuration.
- Administer and troubleshoot Veeam Backup & Replication, ensuring successful backup jobs and restore operations.
- Conduct log analysis and root cause identification for failures in HPE, Dell, IBM, and SUN hardware.
- Deliver remote and on-site support for customers, ensuring SLA compliance.
- Manage VMware vSphere environments including datastore management and VM migrations.
In-Store Promoter
HP Sales
11.2020 - 03.2022
- Supported HP server and storage product sales with technical demonstrations.
- Provided frontline troubleshooting and product compatibility guidance.
On-Site Engineer
Disc Technology Pvt Ltd
06.2018 - 03.2019
- Installed and configured servers and storage hardware.
- Assisted enterprise clients with backup devices, RAID configurations, and storage testing.
Admin Assistant
SGS India Pvt Ltd
06.2014 - 05.2018
- Assisted IT operations with hardware asset management and support.
- Coordinated technical support requests between internal teams and vendors.
Education
Information Technology
JNTU
Anantapur, India07-2012
Skills
- Storage Platforms: HPE EVA, MSA, MSL, Dell TL, IBM TS, SUN SL, Tape Libraries
- Backup Solutions: Veaam Backup & Replication, Veritas Backup Exec,
- Virtualization & Servers: VMware vSphere, Hyper-V, Windows Server, RedHat Linux
- Networking & Connectivity: iSCSI, Fibre Channel, RAID, Zoning, LUN Provisioning
- Cloud & Infra: Azure & AWS Infrastructure Services (basic administration)
- Scripting: PowerShell basics,
- Other: Hardware troubleshooting, log analysis, performance monitoring
Timeline
Technical Support Engineer
Sureworks Infotech Pvt Ltd
04.2022 - Current
In-Store Promoter
HP Sales
11.2020 - 03.2022
On-Site Engineer
Disc Technology Pvt Ltd
06.2018 - 03.2019
Admin Assistant
SGS India Pvt Ltd
06.2014 - 05.2018
Information Technology
JNTU
Software
Veritas Netbackup
Windows Server
VMware vSphere
Languages
English
Telugu
Tamil
Kannada
Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Traits
- Adaptable, quick learner, proactive problem solver, and effective communicator.
- Strong teamwork and collaboration skills.
- Positive attitude and ability to work under challenging conditions.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursPersonal development programsQuote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
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