Lakshmanan C
Coimbatore
Summary
Dynamic Senior Quality Analyst with a proven track record at Information Evolution India, adept at leveraging Green Belt expertise to enhance data accuracy and optimize processes. A proactive team player, skilled in MS Office, who consistently delivers high-quality results and drives improvements in workflow efficiency. Recognized for excellence in training and quality assurance initiatives.
Overview
14
14
years of professional experience
Work History
Senior Quality Analyst
Information Evolution India Private Limited
Coimbatore
03.2018 - Current
- Company Overview: The Company is Internet Research companies which work on Client Required Data and fetch the required data from Internet through the valid sources (i.e Company websites, SEC, LinkedIn)
- Work with new projects
- Prepare QA SOP and flowcharts as per company standard
- Work on weekly/monthly reports
- Search the internet search engines and databases for the required information
- Check the accuracy of the data by doing Random Sampling
- Conduct Training sessions on a regular interval
- Coordinate with TL’s & Managers on Quality and other issues
- The Company is Internet Research companies which work on Client Required Data and fetch the required data from Internet through the valid sources (i.e Company websites, SEC, LinkedIn)
- Tools and applications Known: MS Word, MS Excel, MS PowerPoint, Google Drive
Senior Quality Analyst
Mobius365 Data Services
Coimbatore
05.2017 - 02.2018
- Company Overview: The Company is Data managing company which creates inputs for Database of Executives of Public & Private Companies across the globe and deliver the records to Clients on a Timely delivery
- Search the internet search engines and databases for the required information
- Document information by downloading them and storing them in organization hard disks
- Keep well-informed with the latest tools and applications on the internet and use them to optimize search
- Identify keywords of the required information in short time
- Check the accuracy of the data on the websites by comparing various sources
- The Company is Data managing company which creates inputs for Database of Executives of Public & Private Companies across the globe and deliver the records to Clients on a Timely delivery
- Tools and applications Known: MS Word, MS Excel, Libre office, MS PowerPoint & Skype
Quality Analyst
Merrill Technologies Services
Coimbatore
12.2013 - 05.2017
- Strict adherence to processes that are set in place for achieving optimum production levels productivity and quality
- Assist in workflow process, feedback, training, coaching and process improvement in the team
- Conduct spot checks on all processes as assigned
- Identifying trends in performance and quality issues and assist in developing corrective action in coordination with quality specialist and quality analyst
- Report “weak” and “slow” performer with suggestive course of action
- Marks errors by standardized code
- Researches previous cycles, style information for audit perspective
- Identifies potential issues and escalates as appropriate
- Records errors via paper and electronic formats
Junior Executive
HCL Technologies Bserv
Chennai
05.2011 - 06.2013
- I have handled Canada Imports Rating & Billing Process and previously handled US
- Also involved in Email/Telephonic communication
- Also involved in Invoice Auditing process for a US based FPC
- Posting of Invoices which includes direct billing, Brokerage Billing and International Billing for Export and Import Shipments that are handled by a Freight Forwarding Company (US & CA region) in logistics sector via ITES/KPO industry
- Customer Invoices are delivered to the Freight Payment Company (FPC) through various modes like Electronic Mail (e-mail), Electronic Data Interchange (EDI), Technical Traffic Consultant (TTC) Website & Paper
- Tools and applications used MochaT250 (ClassAS400), One Scan, World port, Navigator, GIPS, EDI, TTC, OFS and Microsoft Office
- Received Rewards & Recognitions for best performance for the below quarters: OND 2011, OND 2012, JFM 2013
Education
Bachelor’s Degree in Business Management –BBM (CA) -
Sri Krishna Arts & Science College
Coimbatore01.2011
H.S.C -
Y.W.C.A
Coimbatore01.2008
S.S.L.C -
Y.W.C.A
Coimbatore01.2006
Skills
- Proficient in applying Green Belt expertise and implementing relevant tools
- Highly adaptable with a strong capacity for learningGood and sportive team player
Other Details
Current Date, Coimbatore
Wife Name
Mrs M. Muthu Elanagai Umadevi
Co Curricular Accomplishments
- Actively participated in the College Inter-Departmental Marketing Talent Programme.
- Attended Management Quiz’s at District Level.
Personal Information
- Father's Name: Mr K.Chockalingam
- Mother's Name: Mrs C.Sorna Latha
- Date of Birth: 07/20/91
- Marital Status: Married
Languages
English
First Language
Tamil
Advanced (C1)
C1
Timeline
Senior Quality Analyst
Information Evolution India Private Limited
03.2018 - Current
Senior Quality Analyst
Mobius365 Data Services
05.2017 - 02.2018
Quality Analyst
Merrill Technologies Services
12.2013 - 05.2017
Junior Executive
HCL Technologies Bserv
05.2011 - 06.2013
Bachelor’s Degree in Business Management –BBM (CA) -
Sri Krishna Arts & Science College
H.S.C -
Y.W.C.A
S.S.L.C -
Y.W.C.A
Similar Profiles
Karthik GKarthik G
Team Leader (Research Analyst) at Information Evolution India Private LimitedTeam Leader (Research Analyst) at Information Evolution India Private Limited
Jeyender SethuramanJeyender Sethuraman
Senior Devops Engineer at Trimble Information Technologies India Private LimitedSenior Devops Engineer at Trimble Information Technologies India Private Limited
Logeswaran Logeswaran null
Product Support Manager at IQVIA CONSULTING AND INFORMATION SERVICES INDIA PRIVATE LIMITEDProduct Support Manager at IQVIA CONSULTING AND INFORMATION SERVICES INDIA PRIVATE LIMITED