Lalensangi
HYDERABAD
Summary
Accomplished Eyelash Extension Technician and Beauty Therapist with a proven track record, Good at enhancing client satisfaction through expert lash treatments and exceptional customer service, leading to a significant increase in repeat business. i am also Skilled in hydra facial and client retention strategies, demonstrating professionalism and product knowledge mastery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Eyelash Extension Technician
Tease Dry Bar
01.2023 - 01.2024
- Listened to client preferences for effect created by eyelash extensions and suggested best-suited products.
- Educated clients on appropriate care of new eyelashes.
- Offered excellent customer service to salon clients, resulting in [Number]% increase in repeat business.
- Recommended flattering style and color of eyelashes to enhance client's natural appearance.
- Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
- Sought professional training and applied newest methods of eyelash extension application.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Consulted with clients to understand desired look and discuss available lash options.
- Used advanced tools and techniques to create beautiful, custom lash looks.
Beauty Therapist
Dessange
12.2021 - 08.2022
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Increased revenue through effective customer service and inventory management.
Senior Spa Therapist
ITC Hotels
01.2019 - 08.2021
- Cultivated calming spa atmosphere through cleanliness and design.
- Fielded client complaints and rectified issues.
- Performed consultations for patients before scheduling treatments.
- Suggested appropriate therapy based on current health of client.
- Introduced cleanliness inspection program for treatment rooms.
- Sterilized equipment for patient treatments.
Education
Bachelor of Science - Zoology
University of Mizoram
Mizoram06.2015
Skills
- Eyelash treatments
- Client Retention Strategies
- Hydra Facial
- Lip coloring
- lip plum
- Brow lamination
- Lash lift and tint
- Social Media Promotion
- Product knowledge mastery
- Facial Hair Removal
- Eyebrow Shaping
- Waxing services
- Nail Polish Application
- Professionalism
- Shave facial hair
Certification
- Lip Plum course
- Hydra facial certification
- Eye lash technician
Timeline
Eyelash Extension Technician
Tease Dry Bar
01.2023 - 01.2024
Beauty Therapist
Dessange
12.2021 - 08.2022
Senior Spa Therapist
ITC Hotels
01.2019 - 08.2021
Bachelor of Science - Zoology
University of Mizoram
- Lip Plum course
- Hydra facial certification
- Eye lash technician
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