Summary
Overview
Work History
Education
Skills
Languages
PERSONAL INFORMATION
Timeline
Generic
LALHRUAITLUANGI KHALHTHANG

LALHRUAITLUANGI KHALHTHANG

HYDERABAD

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

ZERO40
HYDERABAD
06.2024 - Current
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Assisted with setting up banquet rooms for special events.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Checked identification of patrons ordering alcoholic beverages when necessary.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests and sat customers at tables or in waiting areas.

GSA

PRISM
HYDERABAD
12.2022 - 05.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Assisted with setting up banquet rooms for special events.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests

HOSTESS

HARD ROCK CAFE
HYDERABAD
12.2021 - 12.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Ensured compliance with health and safety regulations at all times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assisted servers in bussing tables when needed during busy periods.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Education

High School Diploma -

CHAMPHAI HIGHER SECONDARY SCHOOL
MIZORAM
06-2021

Skills

  • Reservations Coordination
  • Guest Relations Management
  • Table setting arrangements
  • Dining customer service
  • Menu knowledge
  • Relationship Building
  • Menu presentation
  • Guest Relations
  • Greeting guests

Languages

MIZORAM
First Language
English
Beginner
A1

PERSONAL INFORMATION

  • FATHER'S NAME: K.LALHMINGLIANA
  • DATE OF BIRTH: 14.01.2001
  • NATIONALITY: INDIAN
  • SEX: FEMALE
  • VILLAGE: MIZORAM

Timeline

Restaurant Hostess

ZERO40
06.2024 - Current

GSA

PRISM
12.2022 - 05.2024

HOSTESS

HARD ROCK CAFE
12.2021 - 12.2022

High School Diploma -

CHAMPHAI HIGHER SECONDARY SCHOOL

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