Summary
Overview
Work History
Education
Skills
Languages
PERSONAL DETAILS
Additional Information
Timeline
CustomerServiceRepresentative
Lalit  Adhikari

Lalit Adhikari

Visa Consultant
Mehrauli, New Delhi,Delhi

Summary

Career objectives To work in a challenging and friendly environment where I dedicated efforts will play a role in contributing to the growth of the organization. AIM To succeed in an environment of growth and excellence and earn a job which provides me satisfaction and self-development and help me satisfaction and self-development and help me to achieve organization goal. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

16
16
years of professional experience

Work History

Team Leader

Riya Tours & Travels (I) Pvt. Ltd
09.2022 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Knowledge of Domestic, International Ticketing and Visa) (Handling: Entry on several Visa Portals, Appointments booking for Visa submission in embassy and VFS, BLS, Visa documentation,
  • Online form filling and group submissions) (Visa Knowledge and Handling of countries like UK, USA, Malaysia Turkey, Colombia, Ethiopia, Cambodia, Rwanda, Uganda, Uzbekistan, Tajikistan, Oman, Bahrain, Lesotho, India, Zambia, Kenya, Ivory Cost, Myanmar, Vietnam, Ukraine and Form filling of all European and Asian countries)

Team Leader

Udaan India Pvt Ltd
08.2021 - 09.2022
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Knowledge of Domestic, International Ticketing and Visa) (Handling: Entry on several Visa Portals, Appointments booking for Visa submission in embassy and VFS, BLS, Visa documentation,
  • Online form filling and group submissions) (Visa Knowledge and Handling of countries like UK, USA, Malaysia Turkey, Colombia, Ethiopia, Cambodia, Rwanda, Uganda, Uzbekistan, Tajikistan, Oman, Bahrain, Lesotho, India, Zambia, Kenya, Ivory Cost, Myanmar, Vietnam, Ukraine and Form filling of all European and Asian countries)

Senior Visa Executive

ATB Yatra Pvt. LTd.
04.2019 - 08.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Knowledge of Domestic, International Ticketing and Visa) (Handling: Entry on several Visa Portals, Appointments booking for Visa submission in embassy and VFS, BLS, Visa documentation,
  • Online form filling and group submissions) (Visa Knowledge and Handling of countries like UK, USA, Malaysia Turkey, Colombia, Ethiopia, Cambodia, Rwanda, Uganda, Uzbekistan, Tajikistan, Oman, Bahrain, Lesotho, India, Zambia, Kenya, Ivory Cost, Myanmar, Vietnam, Ukraine and Form filling of all European and Asian countries)

Team Leader

Udaan India Pvt Ltd.
12.2017 - 03.2019
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Knowledge of Domestic, International Ticketing and Visa) (Handling: Entry on several Visa Portals, Appointments booking for Visa submission in embassy and VFS, BLS, Visa documentation,
  • Online form filling and group submissions) (Visa Knowledge and Handling of countries like UK, USA, Malaysia Turkey, Colombia, Ethiopia, Cambodia, Rwanda, Uganda, Uzbekistan, Tajikistan, Oman, Bahrain, Lesotho, India, Zambia, Kenya, Ivory Cost, Myanmar, Vietnam, Ukraine and Form filling of all European and Asian countries)

Travel Consultant

Glee Travels Pvt. Ltd.
01.2013 - 11.2017

(Knowledge of Domestic, International Ticketing and Visa)

(Handling: LCC Tickets on Portal, GDS Booking in AMADEUS and Visa

Documentation)

Ticketing and Visa Executive

Tales from India Tours (I) Pvt. Ltd.
08.2007 - 12.2012

(Knowledge of Domestic, International Ticketing and Visa)

(Handling: LCC Tickets on Portal, GDS Booking in AMADEUS and Visa

Documentation)

Education

BTS) Bachelor of Tourism Studies (Under Graduate) - Tourism

Indira Gandhi National Open University
New Delhi
06.2014

12th - Arts

Bhawani Sikhsha Niketan (Rajasthan Board)
Jaipur, Rajasthan
05.2005

10th - Arts

Vinayak Inter College (Uttarakhand Board)
Ranikhet, Uttarakhand
06.2003

Skills

  • Software
  • Operating Systems Basic Computer Knowledge (MS-WORD, Excel, Accounting, Emailing, Internet and Software Outlook)

Languages

Hindi
Upper intermediate (B2)
English
Upper intermediate (B2)

PERSONAL DETAILS

  

Father’s Name :  Sh. Mahendra Singh Adhikari

Date of Birth : 21st Jul’1985

Birth Place : Ranikhet (Uttarakhand)

Sex : Male

Marital Status : Single

Hobbies Playing Cricket, Music & Travelling.

Additional Information

I hereby declare that above particulars made in this resume are true and complete to the best of my knowledge and belief.

Timeline

Team Leader

Riya Tours & Travels (I) Pvt. Ltd
09.2022 - Current

Team Leader

Udaan India Pvt Ltd
08.2021 - 09.2022

Senior Visa Executive

ATB Yatra Pvt. LTd.
04.2019 - 08.2020

Team Leader

Udaan India Pvt Ltd.
12.2017 - 03.2019

Travel Consultant

Glee Travels Pvt. Ltd.
01.2013 - 11.2017

Ticketing and Visa Executive

Tales from India Tours (I) Pvt. Ltd.
08.2007 - 12.2012

BTS) Bachelor of Tourism Studies (Under Graduate) - Tourism

Indira Gandhi National Open University

12th - Arts

Bhawani Sikhsha Niketan (Rajasthan Board)

10th - Arts

Vinayak Inter College (Uttarakhand Board)
Lalit AdhikariVisa Consultant