Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic
Lalit Borse

Lalit Borse

Pune

Summary

Dynamic Cloud Engineer with proven expertise at Rackspace Technology in designing and managing scalable AWS solutions. Skilled in Terraform and CI/CD practices, I excel in optimizing cloud costs and enhancing system performance.

My strong leadership and effective communication drive successful project outcomes and foster collaboration across teams. Providing robust support to ensure seamless project lifecycles.

Proficient in utilizing various DevOps tools and methodologies to deliver effective solutions and enhance team productivity.

Overview

10
10
years of professional experience

Work History

Cloud Engineer

Rackspace Technology
09.2021 - Current
  • Ensure the performance, monitoring, and incident response, among other things, of the platforms and services that our company runs and owns.
  • Fixing support escalation issues.
  • Experience in setting up monitoring, alerting, and log aggregation using tools like New Relic, Datadog, and Grafana.
  • Proven experience with monitoring, logging, and alerting tools, like New Relic, Zabbix, Cabot, etc.
  • Designing, deploying, and managing AWS cloud-based solutions, ensuring scalability, reliability, and security.
  • Monitoring system performance and reliability, identifying, and resolving issues proactively.
  • Proactively involving oneself in the incident and addressing the issues.
  • Good interpersonal skills, commitment, result-oriented, hardworking, and eager to learn new technologies.
  • Developing deployment strategies to meet business objectives, including resource management of the creation, release, and configuration of production systems.
  • System troubleshooting and problem resolution across various application domains and platforms.
  • Providing recommendations for architecture and processes.
  • Design and deploy scalable, secure, and cost-optimized cloud architectures on AWS.
  • Automate infrastructure management using Infrastructure as Code (IaC) tools, like Terraform or AWS CloudFormation.
  • Manage and optimize AWS services (e.g., EC2, S3, RDS, Lambda, CloudFront), and monitor environments using AWS CloudWatch, CloudTrail, or third-party tools like Datadog.
  • Implement security best practices, including IAM policies, encryption, and compliance monitoring.
  • Develop CI/CD pipelines using tools such as AWS CodePipeline, Jenkins, or GitLab for streamlined deployments.
  • Educate and train teams on cloud cost awareness and best practices.
  • Analyze cloud spending, identify cost-saving opportunities, and implement strategies to reduce cloud expenses.
  • Advocate for, and implement, FinOps best practices across the organization.

Cloud Support Engineer

PHARMARACK TECHNOLOGY
09.2019 - 09.2021
  • Provided technical support for critical issues related to the company's products.
  • Monitor and respond quickly and effectively to requests received through the IT Service Desk Tools.
  • Provided L2 - level technical support to end users on proprietary software and applications, including installation, basic usage, Database related and appropriate service level to warranty.
  • Established patterns for reoccurring issues and provided input to development teams.
  • Maintain updated knowledge of company products and services to better provide customer support and service solutions.
  • Conducting a system study, coordinating with team members for maintenance and support.
  • Strong customer focus, with an understanding of the importance of meeting SLA targets.
  • Coordinate with the development team and business team for any issues, enhancements, and improvements in SQL and PL/SQL queries.
  • Running and modifying DB scripts for the bulk update of the orders.
  • Core skills of UNIX, SQL, Control-M, and application production support.
  • Optimize cloud costs through rightsizing resources, Reserved Instances, Savings Plans, and automated shutdowns for unused resources.
  • Create and manage cloud cost budgets and forecasts, ensuring alignment with business objectives.
  • Generate and present detailed cost reports to stakeholders, highlighting trends, anomalies, and savings opportunities.
  • Establish and enforce governance policies, such as tagging strategies, and compliance standards.
  • Investigate and resolve cost anomalies, providing root cause analysis, and preventive measures.
  • Assist in on-premises to AWS cloud migrations, and application modernization initiatives.
  • Collaborate with engineering, finance, and leadership teams to drive cost accountability, and deliver end-to-end cloud solutions.
  • Stay updated on cloud provider pricing changes, new services, and cost management tools, while advocating for cost-efficient architectural practices.
  • Automate cost monitoring, alerting, and remediation using AWS Budgets, CloudWatch, and custom scripts.
  • Troubleshoot performance issues, resolve infrastructure-related incidents, and measure the ROI of cloud investments.
  • Create and maintain documentation for cloud infrastructure, processes, and cost management strategies.

Software Developer

SPPU EDUTECH FOUNDATION
08.2017 - 09.2019
  • Give development support in the existing application using .NET and SQL Server 2012.
  • Creating a database, stored procedure, trigger, cursor, etc.
  • Coordinate with the development team and business team for any issues, enhancements, and improvements in SQL and PL/SQL queries.
  • Setting configuration and snapshot policies.
  • Creating and managing authorized account setup.
  • Dealing with system password-related issues.
  • Planning the team structure, activities, and involvement in project management activities.
  • Managing stakeholders and external interfaces.
  • Developed automated tools to monitor real-time cloud usage and expenses.
  • Worked on CI/CD processes in the context of a Jenkins orchestration, including the usage of automated.

IT Support Engineer

PROSOFT SOLUTION
06.2015 - 04.2017
  • Understand client issue and provide the most effective solution related to the company products.
  • Provide feedback based on employee input and usage; propose solutions based on needs and emerging technology.
  • On-site and remote for technical support for all users.
  • Assist with various projects and support as assigned.
  • Provide first level technical assistance and support.
  • Worked with task scheduler in Windows & Linux Environment.
  • Fix any issues related to database performance and provide corrective measures.
  • Testing and examining code written by others and analyzing results.
  • Ensuring that systems are safe and secure against cyber security threats.
  • Identifying technical problems and developing software updates and fixes.
  • Working with software developers and software engineers to ensure that development follows established processes and works as intended.
  • Planning projects and being involved in project management decisions.

Education

Master of Computer Application -

SCACS
Pune
01.2013

Bachelor of Commerce -

SSMS College
Jalgaon
01.2010

Skills

  • Rackspace Cloud
  • AWS
  • Terraform
  • Git, GitHub
  • Ansible
  • Datadog
  • Prometheus
  • Grafana
  • CI/CD Tool – Jenkins
  • Containerization: Docker
  • Configuration Management: Ansible
  • Orchestration Tool: Kubernetes
  • New Relic
  • FinOps
  • ServiceNow
  • Zabbix
  • Leadership
  • Effective communication
  • Critical thinking
  • Monitoring and logging
  • SQL
  • Hands-on experience in production and release deployments/management
  • Collaboration: Client interaction, onsite-offsite coordination

Awards

Received more than 5+ Awards for the technical solution provided to the customer Rackspace Technology

Languages

  • English (Fluent)
  • Hindi
  • Marathi

Timeline

Cloud Engineer

Rackspace Technology
09.2021 - Current

Cloud Support Engineer

PHARMARACK TECHNOLOGY
09.2019 - 09.2021

Software Developer

SPPU EDUTECH FOUNDATION
08.2017 - 09.2019

IT Support Engineer

PROSOFT SOLUTION
06.2015 - 04.2017

Master of Computer Application -

SCACS

Bachelor of Commerce -

SSMS College

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Lalit Borse