Seeking middle to senior level assignments in Process & Operations Management with a leading organization of high repute in logistics & Warehouse operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deputy Manager (Warehouse & Logistics)
Continental Milkose India Ltd. (Protrition Products LLP)
09.2019 - Current
Lead and oversee daily dispatch operations, ensuring optimized fleet management and on-time deliveries.
Monitoring daily online orders dispatch by different Marketplaces Amazon/ Flipkart/websites.
Monitoring daily received RTO from different platforms.
Monitoring FIFO in warehouse stock dispatch.
Co-ordination with Marketing/Sales team for forecast for new production.
Warehouse physical stock audit with Account team and stock reconciliation.
Develop and implement cost-effective logistics strategies to enhance transportation efficiency.
Collaborate cross-functionally with suppliers, drivers, and warehouse personnel to streamline operations.
Utilize advanced logistics software for tracking shipments, analyzing key performance indicators, and forecasting demand.
Ensure full compliance with industry regulations, safety standards, and corporate policies.
Conduct performance evaluations and provide training to improve team productivity.
Managed end-to-end supply chain processes, optimizing procurement, inventory control, and distribution operations to meet demand and reduce excess inventory.
Supervised dispatch operations, ensuring cost-effective and timely deliveries by monitoring driver performance, fuel consumption, and route efficiency.
Negotiated vendor contracts and freight agreements, achieving cost reductions and improving service levels through strong supplier relationships.
Implemented process improvements that increased productivity, reduced operational risks, and minimized downtime in transportation and warehouse functions.
Managed end-to-end supply chain processes, optimizing procurement, inventory control, and distribution operations.
Implemented process improvements that increased productivity and minimized operational risks.
Developed and maintained key logistics performance reports for executive decision-making.
Managed procurement, inventory control, and supplier coordination.
Process Associate
QUESS CORP LTD. DELHI
03.2017 - 09.2019
Liaises with local line haul & vehicle vendors and plans routes & schedules.
Coordinates with service providers to ensure on-time handover and retrieval of load at the airport and ensures connection of load on scheduled flights/trucks for onward connections.
Ensures security clearance of bags at airport.
Generates and analyses reports like vehicle usage report, daily exceptions report, on-time retrieval report, total inbound and outbound volume report.
Conducts root cause analysis of defects/errors & develops effective corrective measures on time.
Handles exceptions, provides resolution to issues faced by the associates and escalates to appropriate audiences as required.
Briefs the associates about operations and instructs them on any special instructions received from vendors/CS.
Acts as a single point of contact for other function/teams and provides feedback on error reports.
Manages procurement.
Maintains stock of inbound, outbound and the stored inventory.
Client name- Amazon
Operation Executive (in Warehouse)
IKON RETAIL PVT. LTD
06.2016 - 02.2017
Co-ordination with all the Warehouses Regarding Material Dispatches & Deliveries.
Co-ordination with Marketing/Sales team for forecast for new production.
Follow up with courier partners to get the shipments delivered within described TAT.
Arrangement of forms to dispatch Spares for various locations.
Ensure smooth Material Dispatch & forecasting for continuous supply.
Co-ordinate with warehouse, staff and courier services for shipment (if delay or attempt by courier services).
Collect the all RTV scan data and create the invoice then after Arrange the pick up and take follow up still shipment did not pick at source side.
To ensure that various reports are provided as per the timelines, daily, weekly and monthly as per requirement of Management.
Coordinate with Project Managers for new store planning and find out vendors (than locations vendors such as mannequins, browsers, electric, furniture etc.)
Co-ordinate with vendors for price negotiate and fixed the deal then after relishing the payment.
LATIN QUARTERS
Team Leader (Support Team)
ROINET SULUTION PVT. LTD.
11.2015 - 05.2016
Provided first-level technical and support, troubleshooting desktop, laptop, and network connectivity problems utilizing remote access, via telephone, email or web using documented processes where available and best practices as needed.
Created, tracked, and closed trouble and/or infrastructure change tickets for related calls, email and web support while ensuring end-user satisfaction. Escalated issue to higher level of support for assistance and/or resolution as necessary.
We closed 40-50 tickets every day. Tracked all tickets with MIS reports and mail to reporting Manager every day.
Prepared monthly Performance Status Reports.
Monitored implementation of MIS processes and evaluated their effectiveness.
Managing the Monthly, Weekly & Daily Report Creating in MS-Excel through in depth analysis and producing the actionable information.
Operation Executive (Support Team)
Mass Callnet Pvt. Ltd.
06.2014 - 10.2015
Data management, regular status updates, ECR updating.
Responsible for handling a team member.
Training of new associates.
Prepared of MIS reports on a regular basis as per the required format.
Tacking remote with CSP for Fingerprint Capturing, Software installation, Internet Setting and Report analysis of all above Bank.
Provide technical support to end-users, troubleshooting hardware, software.
Manage and resolve IT tickets efficiently, ensuring minimal downtime and user satisfaction. Install, configure, and maintain operating systems, applications, and network devices.
Collaborate with IT teams to enhance system performance and implement security measures.
Cline name- FIA Global
Executive
M/S ELECTRO CONTROLS & DEVICES
01.2011 - 08.2012
A competent Engineer offering insightful Project Management, Designing & Testing and E-mail.
Spearheading efforts across planning and implementing Office work including equipment listing, costing of Panels, Bill of material, checking lists of panels.
Team management
Training of new associates.
All day working details daily basis every employee with MIS reports.
Education
B. Tech - Electronics & Instrumentation Egg.
Hindustan College of Science & Technology Farah, U.P Technical University
01.2010
Intermediate - undefined
Govt. Inter College Rae Bareli, UP Board
01.2004
High School - undefined
Govt. Inter College Rae Bareli, UP Board
01.2002
Skills
Warehouse Operations
Monitoring online orders dispatch by different Marketplaces(Amazon/ Flipkart/ websites)
Supply Chain & Logistics Management
Route Optimization
Warehouse audit & StockRecon with Account team
Vendor & Supplier Management
Compliance & Safety Regulations
Dispatch & Fleet Coordination
Transportation & Route Optimization
Inventory & Warehouse Management
Risk Management & Compliance Regulations
Process Optimization & Cost Reduction
Data Analysis & Performance Metrics
Order process & Inventory management Software (Unicommerce/ Shiprocket/ EasyEcom etc)
Team Leadership & Training
Production Planning
Stock dispatch according to FIFO
Inbound /outbound logistics
Development plan of associates
Ensuring process adherence to minimize errors
Dive deep to understand root cause of problem area
Vehicle management
Daily report preparation and floating it to management
SCADA Wonder ware’s Intouch, RS View-32 , (Creating new applications animation, (communication with PLC )
HMI Allen Bradley Panel View Micro (Creating new applications, animation, communication with PLC).
Personal Information
English, Hindi
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Date: Place: Delhi (Lalit Kumar)
Head Technical Services at CCL Products India Limited (Continental Coffee Limited)Head Technical Services at CCL Products India Limited (Continental Coffee Limited)