LALIT KUMAR
Delhi
Summary
To obtain the position of IT Infrastructure Manager where I can leverage 15+ years of experience in enterprise infrastructure, networking, cybersecurity, cloud administration, and team leadership to enhance operational efficiency, strengthen security posture, and support organizational growth through innovative and scalable IT solutions.
IT Infrastructure Manager with 15+ years of progressive experience leading IT operations, network management, cloud solutions, enterprise security, vendor relations, and multi-location technology environments across hospitality and corporate portfolios. Specializes in designing secure, scalable, and cost-efficient infrastructure ecosystems supported by strong governance and compliance frameworks. Expert in enterprise connectivity (PRI, ILL, MPLS), Cisco Meraki & Juniper SRX firewalls, VMware virtualization, Windows/Linux server management, DLP/ESG compliance, cloud migrations, structured procurement, and complete IT asset lifecycle administration. Currently pursuing MBA - IMT CDL Ghaziabad to strengthen strategic leadership and business alignment.
Overview
1
1
Certification
18
18
years of professional experience
Work History
IT MANAGER
Devarya Hospitality Pvt. Ltd.
Delhi NCR
12.2021 - Current
- Lead end-to-end IT infrastructure, operations, cybersecurity, cloud systems, and technology governance for multi-property hotel environments.
- Managed enterprise infrastructure encompassing servers, domain controllers, and cloud systems to support operational stability.
- Directed PMS/POS (OASIS), email exchange, cloud servers, and backup systems, resolving daily operational escalations effectively.
- Managing and administered Cisco Meraki MX firewalls, VLAN segmentation, and centralized monitoring.
- Ensured stable connectivity through PRI, ILL, and WAN optimization, enhancing network reliability.
- Achieved 99.8% uptime for critical applications and backend systems.
- Implemented identity governance processes and ensured system hardening for compliance audits.
- Oversaw complete procurement cycle (Hardware, Software, Licenses, Connectivity) through structured vendor negotiation.
- Managed IT assets end-to-end: acquisition, tagging, allocation, AMC tracking, warranty lifecycle and disposal.
ASSISTANT MANAGER - IT PORTFOLIO
Barque Hotels Pvt. Ltd.
PAN India
07.2018 - 12.2021
- Led IT planning, implementation, and operational readiness for pre-opening and opening of multiple Holiday Inn Express (IHG) hotels, coordinating network infrastructure, PMS/POS deployment, telephony systems, Wi-Fi, servers, security solutions, vendor management, user training, and go-live support.
- Ensured seamless hotel launches by coordinating with corporate teams, hotel leadership, and technology vendors while maintaining compliance with IHG technology and security standards.
- Managed IT infrastructure for 11 hotels across India, ensuring standardization, stability, and secure connectivity.
- Managed PMS/POS system upgrades, server migrations, and network redesign initiatives to enhance operational efficiency across hotel properties.
- Oversaw MPLS WAN, PRI/ILL circuits, firewall security, server virtualization, and daily operations to ensure uninterrupted services.
- Built centralized monitoring architecture using Cisco Meraki, enhancing visibility and reducing outages by 40%.
- Optimized AMC and vendor contracts, resulting in significant cost savings and improved service efficiency.
- Conducted multiple cybersecurity compliance initiatives including PCI, endpoint hardening, and DR drills.
SPECIALIST ENGINEER
IHG India Pvt. Ltd.
01.2013 - 01.2018
- Supported APAC hotels with network connectivity, CUCM/Avaya telephony, server operations, cybersecurity implementation, and audit readiness to maintain operational integrity.
- Provided L2-L3 backend support for infrastructure and network escalations, ensuring timely resolution of critical issues within PMS.
- Developed innovative engineering solutions for hotel operations and maintenance.
- Collaborated with cross-functional teams to improve system efficiency and performance.
- Evaluated equipment performance and recommended upgrades for optimal functionality.
CUSTOMER SUPPORT ENGINEER
Unicorp Infotech Pvt. Ltd.
01.2009 - 01.2013
- Installed and configured enterprise network solutions including routing, switching, firewall deployment, CCTV, and access control systems to enhance security and operational efficiency.
- Provided technical support for software and hardware issues to customers.
- Collaborated with cross-functional teams to resolve complex customer inquiries.
- Documented customer interactions and solutions in the ticketing system.
Education
MBA -
IMT CDL Ghaziabad
08-2026
B. E - Information Technology
SMCET
JaipurSkills
- Infrastructure Management
- Servers
- Virtualization
- Datacenter Operations
- Network & Security
- Cisco Meraki
- Juniper SRX
- VLANs
- VPN
- IDS/IPS
- Connectivity
- PRI
- ILL
- MPLS
- SIP
- WAN Optimization
- Cloud & Virtualization
- Nutanix
- VEEAM
- Backup & DR
- Cybersecurity
- DLP
- ESG
- Compliance
- Endpoint Security
- Systems
- Windows Server
- Linux
- Active Directory
- DNS
- DHCP
- IT Operations
- Monitoring
- Troubleshooting
- SLA Management
- Asset & Vendor Management
- Procurement
- AMC
- Licensing
- PMS/POS & Hospitality Systems
- OASIS
- Prolific
- Pathfinder
- Soft Skills
- Leadership
- Problem solving
- Communication
- Team Management
Certification
- ITIL Foundation, 2014
- ITIL Intermediate, 2015
- CCNA - 200-125, 2017
- Microsoft Server Administration
Hobbies and Interests
- Movies
- Music
- Internet Research
- Cricket
- Technology Trends
Signature
Delhi, Delhi, LALIT KUMAR
Timeline
IT MANAGER
Devarya Hospitality Pvt. Ltd.
12.2021 - Current
ASSISTANT MANAGER - IT PORTFOLIO
Barque Hotels Pvt. Ltd.
07.2018 - 12.2021
SPECIALIST ENGINEER
IHG India Pvt. Ltd.
01.2013 - 01.2018
CUSTOMER SUPPORT ENGINEER
Unicorp Infotech Pvt. Ltd.
01.2009 - 01.2013
MBA -
IMT CDL Ghaziabad
B. E - Information Technology
SMCET