Summary
Overview
Work History
Education
Skills
Timeline
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SANJAY BENIWAL

NAVI MUMBAI

Summary

Knowledgeable Application Support with background in providing exceptional support for complex applications. Demonstrated ability to resolve critical issues and enhance system performance, contributing to increased operational efficiency. Skilled in troubleshooting, problem-solving, and collaborating with cross-functional teams to deliver consistent results.

Overview

9
9
years of professional experience

Work History

Senior Application Support Engineer

NETXCELL LIMITED
03.2022 - Current
  • Worked closely with FIGS KIOSK BANKING SBI to and optimize PM SCHEMES,( PMJJBY /PMSBY/APY ) resulting in improved data management, increased system efficiency.
  • Managed database data migration, performance tuning using to enhance regular bases branch queries using the database with oracle SQL /PL SQL
  • Implement and creation of MIS file data as requirement of NICL and SBI Life Insurance data models, revision of SQL scripts,leading to faster data retrieval, reduced system downtime
  • Generate the GST file in PL SQL database design and implementation Proficiency in data migration strategies
  • Good hand on SFTP and WINSCP server to transfer the big data.
  • Ability to optimize PL SQL procedures
  • Team leadership and mentorship
  • Advanced error handling in PL SQL
  • Development and maintenance of complex PL SQL packages, procedures, and functions
  • Database performance tuning
  • Design and development of secure PL SQL database systems
  • Support in migration of legacy systems to Oracle PL SQL
  • Improvement of system performance and user satisfaction

Application Support Engineer

GRACE INFOTECH PVT LTD
05.2016 - 02.2022
  • Worked closely with developers to provide feedback on application designs based on user requirements.
  • Addressed technical issues and guided end users through resolution.
  • Increased customer satisfaction by providing exceptional support and resolving issues quickly.
  • Contributed to the successful completion of numerous projects by meeting deadlines and working effectively under pressure.
  • Take the Database backup, Restore the Database, Installation of Sql server 2005-2008 and writing complex query, Store Procedure, Joins, Views, Function.
  • Working on crystal report to design the report.
  • Working on ERP Software Involve Installation, Training, customization, Reports Designing and Implementation
  • SMS and Email Configuration in the Erp software.
  • Handling new client enquiries and acting as the face of the business. Resolving support related issues.
  • Techno-Functional Testing / Verification  Preparing Weekly Status Reports.
  • Writing and troubleshooting SQL Query and execute queries
  • PGSOL :- PGSOL is a garment manufacturing software which provide you total solution under one roof to run your garment business process smoothly. Currently it is used by more than 350 garment manufactures all over the country.
  • Retailsol :- It is software which controls you retails stores.
  • Task Schedular :- It is software which controls and operate on realtime data on the server and email send automatically to the dedicated users.
  • GST efiling:- Gst efiling is a software which provide total sales, Purchase ,Credit note and Debit note transactions on the government portal through clear tax web porta

Education

B.TECH - Mechanical Engineering

MDU UNIVERSITY
Rohtak, India
07-2011

Skills

Oracle SQl, Oracle PL SQL, Oracle Data base, SFTP Server,Linux, Winscp, Script

Timeline

Senior Application Support Engineer

NETXCELL LIMITED
03.2022 - Current

Application Support Engineer

GRACE INFOTECH PVT LTD
05.2016 - 02.2022

B.TECH - Mechanical Engineering

MDU UNIVERSITY

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