Lalita Vishwakarma
Hinjewadi ,Pune
Summary
Responsible professional known for high productivity and efficient task completion. Skilled in customer service, time management, and conflict resolution. Excel in communication, empathy, and adaptability, ensuring exceptional service in diverse environments. Dedicated professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
1
1
year of professional experience
Work History
Bird Valley
Attendant
Pune
03.2025 - Current
- Greeted customers warmly and provided menu recommendations.
- Collaborated with kitchen staff to ensure order accuracy and quality.
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure repeat customers.
The Sizzling Barn
Waiter
Pune
01.2025 - 03.2025
- Provided excellent customer service to enhance dining experiences.
- Suggested additional items to customers based on their preferences and needs.
- Ensured all dishes were prepared according to recipe standards.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
The One Cafe
Owner
Hinjewadi , Pune
04.2024 - 10.2024
- Trained and supervised staff to maintain high customer service standards.
- Managed daily operations of a local cafe, ensuring smooth service flow.
- Created a welcoming atmosphere through effective layout and decor choices.
- Monitored progress by establishing plans, budgets and measuring results.
- Maintained inventory levels by ordering supplies as needed.
Skills
- Customer service
- Menu knowledge
- Order accuracy
- Food preparation
- Issue resolution
- Team collaboration
- Patience and tact
- Customer request handling
- Customer-facing skills
- Active Listening
- Client Relations
Languages
Hindi
First Language
Hindi
Upper Intermediate (B2)
B2
Nepali
Upper Intermediate (B2)
B2
Gujarati
Intermediate (B1)
B1
Timeline
Bird Valley
Attendant
03.2025 - Current
The Sizzling Barn
Waiter
01.2025 - 03.2025
The One Cafe
Owner
04.2024 - 10.2024
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