Summary
Overview
Work History
Education
Skills
Certification
Achievement and awards
hobbies
Tools
Timeline
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Lalita Doni

Lalita Doni

claim associate
Gadag

Summary

Seeking a career opportunity to fully utilize skills and contribute to the growth and profits of the company. Driven by a strong work ethic, self-confidence, and a passion for learning. Committed to pursuing a challenging career aligned with academic and technical expertise. Effective time management skills, seamless collaboration abilities, and clear communication style. Brings valuable assets to any team. Solution-driven individual with integrity, approachability, and a consistent desire to assist others throughout professional journey.

Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.

Overview

2
2
years of professional experience
2021
2021
years of post-secondary education
4
4
Certifications
4
4
Languages

Work History

Claim Associate

Full Time Employer
07.2022 - 10.2024
  • April 18th, 2024, to oct 2024

* We move the HDC team below 250k Dollar

  • November 20th, 2023, to April 17th, 2024 (Support to junior)

* Worked in auditing 94 status claim sand provided feedback to associates on errors/workflow using audit tracker.

* Worked as an auditor for the vendor company and provided feedback to associates on errors/workflow using audit template and sending documents.

  • January 10th 2023 to November 20th, 2023
  • Maintained confidentiality of patient finances, records, and health statuses.

* Processed all types of claims for Anthem with the help of process related applications.

  • Maintained comprehensive knowledge of insurance products and regulations to provide informed guidance during the claims process.
  • Calculated adjustments, premiums and refunds.

* Worked as a trainer for fresher ‘s to direct them in handling claims in CIW E2E.

* Processing claims/developing projects as per process guidelines and adhering to the SLA, maintaining Quality and auditing parameters.

Ensure all the queries are auctioned on a timely basis by maintaining the accuracy at a good rate.

  • Oct 20th, 2022, to January 10th, 2022

* Completed the Nesting period

  • Training period July 20th 2022 to October 2022

Education

HCES Art Science and Commerce College

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HCES INSP PU College

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Morarji Desai Residential School

Skills

    Responsibility

    Knowledge on auditing samplings

    Good communication skills

    Processing claims

    Navigation claims

    Claims review

    Problem-solving

    Time management

    Insurance claim forms review

    Claims adjustment

    Quality control

Certification

Tally ERP 9

Achievement and awards

  • Received R&R (Rewards and Recognitions) award in Legato Health Technologies 2022 for the last quarter and two times in 2023.
  • Received certificate of completion of CIW E2E process in July 2023.

hobbies

watching movie and listing songs 

Tools

  • WGS
  • WCF
  • PCMP
  • ACMP
  • MEMBER 360
  • CIW E2E
  • Outlook

Knowledge library

Timeline

Claim Associate

Full Time Employer
07.2022 - 10.2024

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HCES INSP PU College

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Morarji Desai Residential School

HCES Art Science and Commerce College
Lalita Doniclaim associate