Results-driven Site Reliability Engineer with 3 years of expertise in automation, scalability, and operational excellence at Mobile Premier League. Experienced in managing Kubernetes environments and cloud infrastructure on AWS and GCP to ensure high availability and performance. Skilled in Python scripting to automate workflows and strengthen reliability, and adept at building robust CI/CD pipelines for secure, seamless software delivery. Strong collaborator with a focus on maximizing availability, security, and efficiency of mission-critical services.
Overview
6
6
years of professional experience
Work History
Site Reliability Engineer II
Mobile Premier League (MPL)
Bengaluru, India (Remote)
04.2022 - Current
CI/CD & Deployment
Researched and implemented new technologies and tools to improve system performance, reliability, and security.
Developed custom Python scripts and tools to automate repetitive tasks, boosting overall team efficiency.
Partnered with cross-functional teams (Dev, QA, Infra) to design, test, and deploy scalable microservices.
Managed Kubernetes microservices (GKE) with smooth rollouts, health checks, and high availability.
Authored and maintained internal documentation and runbooks to streamline troubleshooting and incident response.
Built and optimized CI/CD pipelines with Jenkins, Git, and ArgoCD for secure and automated deployments.
Leveraged Harness to simplify multi-environment application delivery and minimize deployment errors.
Utilized Docker for consistent containerized workflows across development, staging, and production.
Implemented infrastructure provisioning and configuration using Terraform and Ansible across AWS and GCP.
Integrated AWS CodeDeploy into CI/CD pipelines for EC2-based canary deployments, enabling safe rollouts and rollbacks.
Monitored and managed EC2 canary deployments using CodeDeploy hooks and lifecycle events for controlled feature releases.
Infrastructure & Configuration Management
Administered Compute Engine instances with setup, startup scripts, firewall configurations, and monitoring.
Managed IAM roles and policies in AWS and GCP, ensuring secure and least-privilege access controls.
Tuned Linux systems (CPU, memory, disk I/O) for optimized performance and production stability.
Monitoring & Observability
Deployed and maintained monitoring/alerting solutions using New Relic, Grafana, and VictoriaMetrics.
Configured Google Cloud Monitoring and Logging to track infrastructure metrics and application logs.
Integrated Kibana with Elasticsearch for visual log analysis, accelerating debugging and issue resolution.
Incident Management & Reliability
Monitored 24/7 live gaming platforms (Rummy, Fantasy, Poker) to ensure availability and peak performance.
Responded to incidents using PagerDuty, driving fast resolution of production issues.
Improved on-call operations by refining escalation paths and alerting policies to reduce noise and fatigue.
Conducted Root Cause Analysis (RCA) post-incidents to document findings, solutions, and preventive measures.
Created troubleshooting guides and resolution workflows to improve team efficiency and incident readiness.
Collaborated with QA and Dev teams during go-live events, ensuring system stability and post-deployment performance.
Customer Service Associate
Amazon
Hyderabad
07.2019 - 12.2021
Education
Bachelor of Technology - Electronics And Communication Engineering
New Relic, Grafana, Kibana, Google Cloud Monitoring
Collaboration & Project Management:
Jira, Confluence
Personal Information
SOFT SKILLS:
Active Communicator, Confident and enthusiastic, Quick Learner and keen observer, Good at problem solving & decision making, Active team player, good at time management.
Languages – English, Telugu, Hindi
Interests – Cooking
DECLARATION:
I hereby declare that the above mentioned information is correct up to my knowledge and I bearthe responsibility for the correctness of above mentioned particulars.
Timeline
Site Reliability Engineer II
Mobile Premier League (MPL)
04.2022 - Current
Customer Service Associate
Amazon
07.2019 - 12.2021
Bachelor of Technology - Electronics And Communication Engineering