Lalitha Priyadharshini
Chennai
Summary
17+ years of progressive experience in Retail accounting, Shared Services and BPO which comprised of Balance Sheet reconciliation, month-end accounting, internal and auditing and developing policies and procedures. Finance Professional with a record of achievement in developing and leading high value finance transformation; internal / accounting, leading to long-term improvements in cost saving, profitability & productivity Expertise in managing Shared Service Projects including R2R Transition from mapping client requirements to process stabilization, reengineering existing process, Implemented Recon tool to automate Manual process, curbed tasks involved & made process lean, resulting in significant savings in man hours & overall cost.
Overview
19
19
years of professional experience
2004
2004
years of post-secondary education
1
1
Language
Work History
Team Manager
Tata Consultancy Services
03.2020 - Current
- Transitioned more than 30 FTE’s work related to Reconciliation and month-end activities
- Responsible for reviewing Balance Sheet reconciliation accounts close to 500+ recons & JE (R2R) of team members.
- Led the transition and reconciliation of month-end activities for a leading GCC organization.
- Prepared audit reports, managed audit queries, and overseas information and processes.
- Actively involved in SOP updating & Cross training
- Review of Month End Close activities. Monthly/Quarterly/Annual Variance Analysis for the different Cost Centre.
- Conduct detailed assessments of processes and identify opportunities/ projects leveraging Digital Transformation levers.
- Drive and manage implementation of approved projects within defined timelines
- Drive conception and implementation of technology solutions to business problems by working closely with subject matter experts, technical teams, and functional managers
- Manage projects and internal stakeholders, prioritize projects based on expected benefit, and communicate the value proposition to the stakeholders, assess ground-impact of applications through Pilot tests and launch on floor, procure client security clearances for applications, and prepare solution artifacts
- Successful on-time transition of multiple Territories. Major role in doing FTE analysis, Proposing SLAs to the clients, helping Management to prepare MSA, doing noise less transition and streamlining the reporting, task & regular deliverables.
- Fulfilling requirements of Client/Auditor/HR/Training/Compliance/Operation/ on regular basis.
- Keeping track of Resource Mapping/Bonus distribution/Performance appraisal/Monthly SDC call/Issue Tracker/IT Tracker/IT access/Training trackers etc.
- Develop and drive best practice framework and doing case studies, benchmarking, for R2R process. Work assignment to Team e.g., maintaining of recons volume.
- Participate in proposals, transformation projects solution and other projects.
- R2R Transition, Process handling & Automation
Manager
Capgemini
12.2014 - 02.2020
- Review General ledger balance sheet account reconciliations
- Monthly review and approve all journals processed in the Business units
- Timely prepare the submission of monthly SLA calculation to Clients and internal leadership team Handling Queries related to the process and client calls.
- To provide Daily / Weekly / Monthly Metrics
- Conducting weekly review call with Clients to discuss the month close and concerns.
- Identifying areas of improvement and driving team for the desired results
- To ensure the Financial Assurance report, Issue Log, Key Learning Tracker are up to date and submitted to the corporate level.
- Responsible for identification and implementation of process improvements.
- Accountable for timely update and review on desktop procedures.
- To Maintain a good working relationship with the client and the counter parts in UK
- To escalate Process & System related issues to the Service Manager on time.
- To assist internal / external audits
- Provided training to other team members and performed various ad-hoc projects
- Highlights: Managed role - RTR functionalities
Assistant Manager
Steria India Ltd
09.2010 - 11.2014
- Preparing Accrual statistics for every month and reporting to the clients.
- Posting of reporting journals (Cost of sales and SG&A).
- Preparing manual revaluation journals for all open transaction in non-functional currency for Debtors & creditors.
- Handling Queries related to the process and client calls.
- To provide Daily / Weekly / Monthly Metrics
- To ensure that SLA’s / KPI’s are met, and the deadlines are achieved
- To ensure that the concerns are addressed, and emails are responded in time
- Independently accountable for GL Reconciliations
- To carry out the Internal Control / Check
- To ensure the TGWR/ CCA register, Issue Log, Key Learning Tracker are up to date
- Responsible for identification and implementation of process improvements.
Senior Executive
Wipro BPO Ltd
12.2006 - 09.2010
- Responsible for Bank Reconciliations
- Responsible for identifying bank open items and posting journals on time.
- Responsible for Foreign Payment documentation and remittance process.
- To audit EFT forms before remittance.
- Responsible for Automatic Clearing House payments through online Bank applications on time.
- Handled Client queries and complaints on timely manner via email and phone.
- Responsible for Payment within Term (PWT) reporting analysis for the purpose of Operational Excellence.
- To seek advice and Escalate issues when facing tasks / problems outside normal scope of work.
- Accountable for SME, Report generation and Group mailbox maintenance
Education
B.Com. -
Bharathiyar University
Skills
- Shared Service Operation & Transition & Stabilization (Record to Report)
- Month-end close & Reconciliation
- Internal Control / Governance
- Transformation & Project
- Excel
Timeline
Team Manager
Tata Consultancy Services
03.2020 - Current
Manager
Capgemini
12.2014 - 02.2020
Assistant Manager
Steria India Ltd
09.2010 - 11.2014
Senior Executive
Wipro BPO Ltd
12.2006 - 09.2010
B.Com. -
Bharathiyar University