LALITHA S

• Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
• Project Title: Siterra Site and Tower Management.
• Project Duration: May 2022 - Feb 2025.
• Client Name: ATC Telecom Infrastructure Pvt. Ltd. (https://www.americantower.com/)
• Domain/Industry: Telecom Domain.
• About Client: American Tower Corporation (ATC) is a leading global provider of wireless communications infrastructure, operating over 220,000 communication sites worldwide. In India, ATC Telecom Infrastructure Pvt. Ltd. Enables seamless connectivity by managing towers and infrastructure for major telecom operators.
• Team size: 12.
• Worked Methodology: Agile.
• Project Overview: Siterra is a comprehensive site and tower management platform designed for telecom and real estate professionals. It enables lifecycle management of sites, leases, projects, and assets through centralized modules. The system streamlined site acquisition, lease management, tower asset tracking, project execution, and compliance monitoring, resulting in operational cost savings, faster deployment cycles, and improved stakeholder collaboration.
• Worked Modules/Areas: Site Management, Lease and Contract Management, Asset and Inventory Management, Reporting and Analytics, Workflow Automation.

Key Responsibilities:

• Conducted requirement-gathering sessions with ATC stakeholders, and translated business needs into BRDs and FRDs.

• Designed user stories, use cases, and acceptance criteria for telecom lifecycle workflows. • Facilitated Agile ceremonies (sprint planning, daily standups, retrospectives), ensuring smooth delivery cycles.

• Coordinated with developers and testers for UATs, and ensured requirements traceability.

• Built Power BI reports to track project KPIs, asset utilization, and lease performance.

• Provided production support by analyzing incidents in ServiceNow, resolving data discrepancies, and ensuring SLA adherence.

• Collaborated with cross-functional teams, including network engineers, project managers, and finance teams, to streamline operations. Enhanced reporting efficiency by 30% through SQL optimization, and delivered insights that improved stakeholder satisfaction by 15%.