Lalitha Kruthika Ainavolu

Oversaw transport and logistics operations, ensuring seamless daily execution. •⁠ ⁠Coordinated with customers, drivers, and transport vendors. •⁠ ⁠Scheduled vehicles and planned delivery routes. •⁠ ⁠Maintained transport documents, invoices, and delivery records. •⁠ ⁠Monitored shipment progress and communicated delivery updates to customers. •⁠ ⁠Negotiated freight rates and controlled transportation costs. •⁠ ⁠Handled billing, payments, and freight reconciliation. •⁠ ⁠Managed driver schedules, fuel records, and vehicle maintenance. •⁠ ⁠Ensured compliance with transport regulations and documentation. •⁠ ⁠Resolved customer queries and delivery-related issues. •⁠ ⁠Compiled MIS reports on operations and business performance to support strategic decision-making. •⁠ ⁠Coordinated with the finance team for invoicing and payments. •⁠ ⁠Maintained operational data and reports using Microsoft Excel.

• Proven ability to learn quickly and adapt to new situations.

• As a Credit Executive in the Insurance & Billing Department, I manage end-to-end insurance coordination for patients undergoing surgical and critical care procedures. My responsibilities encompass:
• 3. Coordinating with insurance providers (TPAs and corporate insurers) to handle pre-authorization requests, respond to queries, and facilitate timely approval for surgical procedures.
• 2. Consulted with patients and families on estimated treatment costs, insurance coverage limits, co-payments, deductibles, and out-of-pocket expenses to enhance financial understanding and preparedness.
• 4. Offering insurance advisory support for treatments such as chemotherapy, dialysis, and various surgical procedures by reviewing policy terms and guiding patients on coverage eligibility, inclusions, exclusions, and claim processes.
• 4. Advised on insurance coverage for treatments like chemotherapy, dialysis, and surgeries by reviewing policy terms and guiding patients on eligibility, inclusions, exclusions, and claims processes to facilitate informed decisions.
• 5. Maintained compliance with hospital and insurer protocols through accurate record-keeping and policy verification, reducing claim rejections and delays.

• As the assistant to the area manager, Mr. Sai Ramana Sharma, I provide comprehensive support in the onboarding and development of Individual Financial Advisors (IFAs). My responsibilities encompass:
• 1. Actively participating in training sessions for IFAs, imparting knowledge on various financial market instruments and investment products to enhance their client interactions and advisory capabilities.
• 2. Optimized processes by segregating data, enhancing operational efficiency.
• 3. Assisted the business analysis team in compiling and examining data to identify opportunities for improvement and cost-saving initiatives.
• 4. Conducted market research to evaluate competitor strategies, industry trends, and consumer preferences.
• 4. Performed market research to assess competitor strategies, industry trends, and consumer preferences.