Improved credit risk management by implementing effective underwriting policies and procedures.
Maintained accurate records of all customer interactions, ensuring transparency in reporting and easy access for future reference or legal purposes if necessary.
Established a culture of continuous improvement within the credit department, driving process enhancements that increased productivity without sacrificing quality or control measures.
Implemented an effective training program for new hires that accelerated their ability to contribute effectively within the team environment quickly.
Mentored junior team members in credit management best practices to enhance overall department performance.
Reviewed and updated credit policies regularly in response to changing market conditions, industry trends, and emerging risks.
Reviewed and analyzed loan procedures.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.