Summary
Overview
Work History
Education
Skills
Interests
Honours And Achievements
Father's Name
Mother's Name
Lingual Abilities
Job Role And Key Responsibilities
Personal Information
Disclaimer
Certification
Timeline
CustomerServiceRepresentative
Lallan Bihari

Lallan Bihari

Lucknow

Summary

Experienced Sales Lead with over 19 years in Leadership, business development and operations. I'm seeking a new opportunity in General Insurance, where I can apply my skills in customer relationships and data-driven sales strategies. And become a potential part of an esteemed organization.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Area Sales Manager

Probus Insurance Broker Pvt Ltd.
11.2024 - 04.2025
  • Handling Motor, Crop, Health and Cattle Insurance and give 100% growth in single season With 5 Onboard Sr Business Development Officers and Business Development Officers.
  • Make POSPs in multiple districts & states for Source GI and LI Business.

Senior Manager

HDFC ERGO General Insurance Co. Ltd.
12.2022 - 11.2024
  • As team leader (2nd Level) of UP and UK states handling 2 verticals, CSC and HDFC Bank 5 Cluster Mangers and 18 FLS. Also Coordinate with 60K RAP / VLE of UP and UK.
  • Through CSC Channel Source 8.38 Lac premium in a single day from Motor (Package & Lability) and Health Business and increase premium month by month and year by year.
  • Through HDFC Bank from SLI channel source PA policies and achieve 200% of target, Also source cross sell business from HDFC Bank.

Territory Manager

Liberty General Insurance Co. Ltd.
08.2022 - 12.2022
  • Handling states UP, UK and Delhi sales team of Banca & Affinity department with 8 Onboard SAs and increase 25% business month by month. Also Coordinate 60K RAP / VLE of UP and UK.
  • Sourcing Business from 65K RAP / VLE of UP UK and Delhi NCR CSC Channel partners.

Senior Manager

ICICI LOMBARD General Insurance Co. Ltd.
12.2018 - 08.2022
  • As team leader (2nd Level) of UP and UK states handling CSC and POS with 1 state Manager, 2 Area Managers and 9 Relationship Managers. Also Coordinate with 55K RAP / VLE of UP and UK.
  • First motor policy of was generate by me from CSC portal of UP and UK state, Achieve 100% target of UP and 200% from UK.
  • Best Performer Award and the Highflyer Award at ICICI Lombard for outstanding performance and leadership.

Associate Manager

HDFC ERGO General Insurance Co. Ltd.
10.2009 - 11.2018
  • Handling sales and operations of Rural Product Crop (MNAIS and WBCIS both Loanee end Non-Loanee) and Cattle Insurance in multiple states UP, UK, Rajasthan and Andhra Pradesh.
  • Sourcing SME Business form Corporate Agent HDFC Bank, Utkarsh Bank, Hariyali Kisan Bazar, Vakrangee and NGO's.
  • Handle Tractor Dealership and Recruit IRDA Agents from 12 Districts of UP state.

Sales Coordinator

BHARTI AXA Life Insurance Co. Ltd.
08.2008 - 09.2009
  • QC of proposal forms for policy generation and prepares MIS on Daily Basis and sends it to ARSM.

Sales Officer

ICICI LOMBARD General Insurance Co. Ltd.
03.2006 - 08.2008
  • Handling sales and operations of Motor and Non-Motor cases (Premia) of UP states, and prepare MIS on Daily Basis and shared with ASM.
  • Connect with 150 channel partners and maintain records of Motor and Weather CN Books from Issuance to Recon.

Education

M.A. - Economics

K.N.I.P.S.S. Collage

B.Com - undefined

K.N.I.P.S.S. Collage

Skills

Punctual and hard working in carrying out the responsibilities and can handle high pressures of jobs, which requires utmost level of patience

Interests

Visiting new places
Playing Football
Interact with people

Honours And Achievements

  • Achieved 100% target in General Insurance in all months.
  • Best Performer Award and the Highflyer Award from ICICI Lombard.
  • NCC 'B' Certificate and also received NCC Best Cadet Award of UP Battalions.
  • Participated and Honored in several sports events.

Father's Name

Late Shri Doodh Nath

Mother's Name

Late Smt. Jagpatta Devi

Lingual Abilities

  • Hindi
  • English

Job Role And Key Responsibilities

  • Leadership and Management: As a team Leader (2nd Level) leading and motivating the onboard Sales Team and providing guidance, training as well as support to the sales team for fostering a positive and high-performing work environment.
  • Setting Sales Targets and Performance Management: Establishing realistic and achievable goals for the team and individual sales representatives and regularly monitoring and evaluating the performance of team members, providing feedback, and identifying areas for improvement.
  • Hiring and Training: Recruiting, hiring, and giving product training to new sales representatives, as well as providing ongoing training and development to improve their skills.
  • Managing the Sales Pipeline: Monitoring and managing the sales pipeline and evaluating the performance of team members, providing feedback and identifying areas for improvement.
  • Reporting and Communication: Regularly reporting to senior management about sales performance, forecasts, and other key metrics, communicating effectively with both internal and external stakeholders, including the sales team, clients, and partners. Also communicate about market trends, competitor activities, and customer needs.
  • Loss Ratio and Combined Ratio: Analyzing loss trends and identifying areas of high risk, connecting with Underwriting team and Claims team for control LR and CR.

Personal Information

  • Date of Birth: 08/01/81
  • Nationality: Indian

Disclaimer

I hereby declare that the information given above is true to the best of my knowledge and belief.

Certification

Excellent Performance Award with Certificate

Timeline

Area Sales Manager

Probus Insurance Broker Pvt Ltd.
11.2024 - 04.2025

Senior Manager

HDFC ERGO General Insurance Co. Ltd.
12.2022 - 11.2024

Territory Manager

Liberty General Insurance Co. Ltd.
08.2022 - 12.2022

Excellent Performance Award with Certificate

03-2020

Senior Manager

ICICI LOMBARD General Insurance Co. Ltd.
12.2018 - 08.2022

Associate Manager

HDFC ERGO General Insurance Co. Ltd.
10.2009 - 11.2018

Sales Coordinator

BHARTI AXA Life Insurance Co. Ltd.
08.2008 - 09.2009

Sales Officer

ICICI LOMBARD General Insurance Co. Ltd.
03.2006 - 08.2008

B.Com - undefined

K.N.I.P.S.S. Collage

M.A. - Economics

K.N.I.P.S.S. Collage
Lallan Bihari