Lalramthlir

• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.
• Processed payments, entering sales in register for prompt customer service.

• Maintained client treatment records and designed long-term care programs for return customers.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

•Greeted clients in timely and friendly manner , showing them to appropriate treatment or waiting room.

•Managed product stock levels through stocktake inspections,placing refill orders to meet customer bookings.

•Promoted health and wellness benefits of massage therapy to clients,providing treatment-specific information and answering questions.

•Offered coffee,team and other beverages and magazines while waiting to enhance customer experience.