Summary

Overview

Work History

Education

Skills

Timeline

LALSA PRASAD

Portfolio Management: Manage A High-value Portfolio Of 500+ HNW Clients.

Mumbai

Summary

PROFESSIONAL SUMMARY: Strategic Banking Professional with over 19 years of experience managing high-value HNI and Ultra-HNI portfolios exceeding ₹580 Cr . Expert in Liability Trade Finance, Foreign Exchange, and Asset Management with a consistent history of driving year-on-year revenue growth. Proven track record in scaling New-to-Bank (NTB) acquisitions and leading high-performing teams within premier financial institutions

Overview

years of professional experience

Languages

Work History

Senior Affluent Relationship Manager

Kotak Mahindra Bank

10.2016 - Current

Portfolio Growth: Orchestrates a diverse portfolio of 500+ HNI clients, expanding the total book size to ₹580 Cr+ .
Revenue Generation: Consistently delivers ₹4.8 Cr in annual Trade & Forex fee revenue and maintains asset disbursements of ₹180 Cr+ (YOY)
Cross-Selling Excellence: Maximized institutional revenue by integrating Trade Forex, CMS, and high-value third-party financial products.
CRM Proficiency: Leveraged advanced CRM systems to track communication histories and manage data, ensuring a highly personalized and seamless service delivery experience
Digital Adoption: Spearheaded a digital transformation initiative, migrating a significant portion of the portfolio to mobile and online platforms to enhance operational efficiency.
Strategic Advisory: Collaborates with investment specialists to design sophisticated wealth strategies, increasing overall share of wallet.
Goal Alignment: Successfully met and exceeded client financial objectives within strictly defined and agreed-upon timescales.

Senior Sales Manager

RBL Bank

05.2016 - 10.2016

Talent Acquisition & Scaling: Managed the recruitment and onboarding of Relationship Managers (RMs)., establishing a team focused on aggressive market expansion.
Accountability Frameworks: Instituted rigorous daily reporting structures and motivational briefings.
Synergistic Sales Growth: Scaled the client base through high-impact joint sales calls with RMs and Branch.
Performance Management: Implemented accountability frameworks and daily reporting structures, resulting in the team consistently surpassing revenue benchmarks.
Consultative Sales: Secured high-value accounts by leading joint sales calls and utilizing a consultative service model to build trust with premium clients
Strategic Pipeline Oversight: Orchestrated end-to-end sales pipeline management, ensuring a predictable flow of new business and the consistent achievement of quarterly sales objectives.

Relationship Leader

Yes Bank

03.2012 - 05.2016

Managed a portfolio of high-profile/HNI clients: serving as the primary point of contact for complex financial needs, banking solutions.
Cross-Functional Growth Maximized revenue by integrating Trade Finance, CMS, and Assets into existing HNI portfolios.
Client Advocacy Served as the primary point of contact for complex financial needs, maintaining high retention through effective grievance resolution.
Operational Excellence Streamlined internal workflows to reduce Turnaround Time (TAT) for critical banking processes and account onboarding.
Resolved high-stakes customer grievances with a focus on speed and diplomacy, maintaining high retention rates and client trust.
Orchestrated the acquisition of (NTB) , consistently expanding the bank's footprint in competitive market segments.
Aggressively grew the Book Value of acquired accounts by deepening client relationships and identifying untapped capital Potential.
Maximized multi-stream revenue by cross-selling high-margin products, including Trade Finance, Forex, CMS, and Assets.
Streamlined operational workflows to ensure seamless service delivery, successfully reducing TAT for critical banking processes.

Relationship Manager

Standard Chartered Bank

01.2010 - 12.2012

Segment Growth: Drove growth in the Premium Segment through data-driven marketing initiatives and bespoke financial presentations.
Pipeline Management: Maintained a consistent business pipeline through proactive acquisition and relationship deepening strategies
NTB (New-to-Bank) Expansion: Focused on the Premium Segment, driving significant growth in CASA and Term Deposit portfolios through targeted acquisition strategies.
Strategic Campaign Execution: Developed and launched data-driven marketing initiatives that successfully increased the customer base and boosted overall branch revenue.
Business Development: Generated a consistent pipeline of new business by cold calling ,Reference for HNI Customer.
Portfolio Retention: Grew and nurtured a high-value client base, focusing on long-term relationship depth to maximize revenue and "share of wallet.

Team Leader

HDFC Bank

01.2007 - 12.2009

Sales Leadership: Managed the full recruitment lifecycle and technical training for Sales Executives, consistently exceeding monthly branch targets.
Performance Intervention: Designed and implemented structured Improvement Plans (PIPs), successfully elevating the performance standards of team members
Comprehensive Product Training: Designed and delivered "wholesome" training modules, ensuring the team possessed deep technical knowledge of financial products and sales techniques.
Mentorship & Motivation: Conducted high-energy daily briefings and motivational sessions to align team focus, boost morale, and set clear daily objectives.
Branch Performance Management: Successfully met and exceeded monthly branch targets by orchestrating team efforts and optimizing individual sales pipelines.
Joint Field Work: Accelerated "New-to-Bank" acquisition through joint sales calls, providing real-time coaching to executives while securing high-value accounts.
Revenue Diversification: Drove "Relationship Enhancement" initiatives, focusing on cross-selling ancillary products to deepen client wallets and increase branch profitability.
Data-Driven Oversight: Closely monitored team tracking key metrics, ensuring transparency and accountability at all levels.
Performance Intervention: Identified underachievers early and implemented structured Improvement Plans (PIPs) and targeted coaching to elevate performance standards.
Daily Operational Reporting: Streamlined reporting processes to provide senior management with accurate, real-time insights into team productivity and market trend

Education

Bachelor of Arts -

Veer Bahadur Singh Purvanchal University

Jaunpur

01-2005