LAMI PATLE
Crawley
Summary
Experienced GP administrator with a proven track record of providing exceptional administrative support to healthcare teams in the NHS. Highly organized and versatile professional seeking an opportunity to utilize strong administrative and analytical skills to deliver top-notch administration services to your organization. Dedicated and detail-oriented approach consistently exceeds expectations to achieve company goals. Strong communication and organizational abilities make an asset in any team.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Receptionist
NHS Property Services
02.2025 - Current
- Coordinate administrative and secretarial services for the Operations Team, supervision of reception and admin staff and delivery of administrative function in line with policies and procedures, though the provision of supervision and support to the office administrative team
- Supporting the team with the management of information gathering, undertaking enquiries, as and when necessary, and preparation of complex documents, presentations and correspondence
Data Administrator
Wake green Surgery
11.2020 - 05.2022
- Conducted patient registration and record management for over 3,000 patients, adhering to compliance guidelines strictly
- Summarising patients records according to GDPR
- Collaborated in a patient care improvement project, contributing insights that cut down patient complaints by 40% over 6 months
- Scanning and filing 100+ patients letters everyday
GP Receptionist
Five ways Health Centre
08.2017 - 01.2020
- Managed a high-volume reception desk, handling an average of 50 patient interactions per day, while maintaining a 98% customer satisfaction rate
- Implemented a digital filing system for patient records, resulting in a 30% increase in retrieval efficiency and a 20% reduction in
- Coordinated with a team of 10 GPs to facilitate smooth patient flow, leading to a reduction in average wait times by 15 minutes
- Streamlined appointment scheduling procedures using the latest medical software, enhancing the daily operations of the clinic
IT Help Desk
Praza Edgbston Restaurant
02.2016 - 07.2017
- Supporting users for daily IT issues
- Responsible for managing all computer installations
- Responsible for data backup and monitoring
- Responsible for in-house development of small application to increase the user efficiency and effectiveness
PHP Developer (Apprentice)
01.2015 - 10.2015
- Contribute to web development using PHP framework
- Contributing project to manage target deadline by finishing the assign task effectively and efficiently
- Implement best practice for as guided by mentor and team lead
- Contribute to brainstorming session for new concept and logic development
- Align with project team to achieve overall team objective
Education
Bachelor - Computer Science and Technology
RTM Nagpur University
Nagpur, India 08.2011 - 04.2014
Skills
- Data Entry and Management
- Organisation
- Problem solving
- confidentiality policies
- Electronic Health Records (EHR)
- E-Booking System
- Data Processing
- GDPR
- Query and complaint management
- Excellent Communication
- Teamwork
Timeline
Receptionist
NHS Property Services
02.2025 - Current
Data Administrator
Wake green Surgery
11.2020 - 05.2022
GP Receptionist
Five ways Health Centre
08.2017 - 01.2020
IT Help Desk
Praza Edgbston Restaurant
02.2016 - 07.2017
PHP Developer (Apprentice)
01.2015 - 10.2015
Bachelor - Computer Science and Technology
RTM Nagpur University
08.2011 - 04.2014
Similar Profiles
Prasanna Kumar ManchalaPrasanna Kumar Manchala
Support Services Supervisor at NHS Property SevicesSupport Services Supervisor at NHS Property Sevices
Tracey CramondTracey Cramond
Commercial Advisor at NHS Shared Business ServicesCommercial Advisor at NHS Shared Business Services
Christopher OsgoodChristopher Osgood
Piano Accompanist at Area All State, NHS Ceremony, Church ServicesPiano Accompanist at Area All State, NHS Ceremony, Church Services