Landon Baker

Dick's Sporting Goods, Inc

Noblesville

05.2024 - Current

Collaborated with team members to ensure smooth daily operations of store.
Ensured that all displays were adequately stocked with merchandise.
Performed inventory control duties such as receiving shipments, counting stock items, verifying accuracy of incoming orders.
Greeted customers, provided product knowledge and assisted with selection of footwear.
Demonstrated ability to work well under pressure in a fast-paced environment.
Resolved customer complaints in a professional manner while adhering to company policies.
Identified customer needs through active listening and probing questions.
Provided excellent customer service by anticipating customer needs and responding promptly to inquiries.
Processed merchandise returns and exchanges according to company policies.
Maintained store cleanliness and visual appeal through organizing, straightening, dusting, sweeping.
Recommended additional items based on customer preferences.
Assisted in merchandising and stocking shelves with new products.
Served as a role model for other employees by exhibiting exceptional salesmanship skills.
Assisted customers in finding the perfect pair of shoes by providing personalized recommendations.
Seated customer to measure feet and properly fit with correct size shoes.
Placed special orders or called other stores to find desired items for customers.
Conducted product training sessions for new hires to ensure a knowledgeable sales team.