Landon Huntley-Walts
West Lafayette
Summary
Dynamic Manager with a proven track record at Mad Mushroom, excelling in staff development and strategic planning. Expert in fostering team leadership and enhancing customer satisfaction through effective communication and resolution skills. Achieved significant improvements in productivity and service quality, demonstrating a strong ability to meet critical deadlines and prioritize safety.
Overview
4
4
years of professional experience
Work History
Manager
Mad Mushroom
01.2021 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
GED -
William Henry Harrison Highschool
West Lafayette, IN12.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Goal setting
- Relationship building
- Strategic planning
- Staff development
- Policy implementation
- Expectation setting
- Clear communication
- Safety procedures
- Work prioritization
- Verbal and written communication
Timeline
Manager
Mad Mushroom
01.2021 - 09.2024
GED -
William Henry Harrison Highschool
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