Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Skills Summary
Timeline
Generic

Lanka Titoniya

Srikakulam

Summary

Versatile and results-oriented IT professional with diverse experience across software development, DevOps, and network engineering. Skilled in Java, SQL, AWS cloud services, and DevOps practices, with strong hands-on experience as a System Engineer at Infosys and an AWS DevOps Engineer. Previously supported critical infrastructure and optimized network operations at AT&T's Network Engineering team. Proven ability to adapt to evolving technologies, collaborate across teams, and deliver robust, scalable solutions. Passionate about leveraging a broad technical background to drive innovation and operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

System Engineer

INFOSYS
MYSORE
10.2024 - 04.2025
  • Integrated multiple data sources into one unified view using views or joins in SQL queries.
  • Monitored the performance of queries using query optimization techniques.
  • Analyzed code and corrected errors to optimize output.
  • Developed and tested stored procedures, functions, triggers, and views in SQL Server.
  • Analyzed user stories, identified tasks, estimated time frames, and tracked progress on projects.
  • Programmed applications and tools using object-oriented languages, with goals of code abstraction, stability, and reuse.
  • Resolved customer issues by establishing workarounds and solutions to debug, and create defect fixes.
  • Leveraged and built knowledge in Java, JavaScript and jQuery Mobile to meet business objectives.

DevOps Engineer

VCube
Hyderabad
03.2024 - 09.2024
  • Ensured high availability of services through proper configuration management techniques.
  • Provided technical support for resolving issues related to DevOps tools and technologies used in the organization.
  • Deployed code changes from source control management repositories such as GitHub .
  • Integrated automated builds into continuous integration pipelines using Jenkins CI and CD toolset.

Global Service Delivery

AT&T Communications Service India Pvt Ltd
Banglore
11.2022 - 02.2024
  • Responsible for ensuring quality data transfer from Customer, Sales Organization (SO), and Service Management Organizations (SM) to Service Delivery (SD) for new customer orders and MACD (Move, Add, Change, Delete) orders.
  • Adhered to strict cycle time and global process guidelines, ensuring efficient workflow.
  • Monitored and generated reports to maintain alignment with AT&T's global cycle time targets and global process standards.
  • Played a key role in maintaining smooth operations by overseeing data accuracy and adherence to company processes.
  • Managed disconnections for circuits in EMEA and APAC regions in AT&T. Utilized tools like PMG and NGGNI to verify customer information and Assess circuit activity using GAIM.
  • Collaborated effectively with suppliers such as BSNL and AIRTEL to facilitate smooth disconnections within specified timelines. Conducted billing checks through IDWT and promptly resolved errors by Initiating USH tickets.
  • Facilitate smooth disconnections within specified timelines. Conducted billing checks through IDWT and promptly resolved errors by Initiating USH tickets.
  • Maintained a high level of professionalism, ensuring efficient closure of Orders and customer satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Program Analyst

Cognizant Technology Solutions India Pvt Ltd
02.2022 - 08.2022
  • Redesigned sites to enhance navigation and improve visual appeal.
  • Kept detailed documentation on test plans, procedures and end results.
  • Built layouts according to customer parameters using HTML5 and CSS3.
  • Created custom webpages from scratch utilizing HTML5 and CSS3 standards.

Education

MBA - Human Resources Management

NMIMS UNIVERSITY
HYDERABAD
03-2024

Bachelor of technology (B.Tech) - ECE

ANDHRA UNIVERSITY COLLEGE OF ENGINEERING FOR WOMENS
AP
01.2022

Skills

  • Strong communication and leadership abilities
  • Object-oriented programming
  • SQL query optimization
  • Technical support
  • Continuous integration
  • Collaboration in team environments
  • Efficient communication
  • Organizational skills
  • Management skills
  • Python
  • Java
  • SQL
  • HTML
  • CSS
  • Windows
  • Linux
  • Git
  • Jenkins
  • Docker
  • Kubernetes
  • Ansible
  • AWS
  • Project management
  • SQL querying
  • Customer relationship management

Certification

  • Azure Network Engineer Associate
  • Designing & Implementing Microsoft DevOps Solutions
  • Azure Fundamentals
  • Red Hat Certified System Administrator (RHCSA)
  • Infosys Programming & OOP using Java
  • Infosys Data Structures & Algorithms using Java
  • Infosys Database Management System (HSQL)

Disclaimer

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.

Skills Summary

Strong communication and leadership abilities, fostering collaboration in team environments., Proficient in delivering efficient communication with exceptional organizational and management skills., Demonstrated competitive spirit and drive to excel in dynamic workplace settings. Python , Java, SQL, HTML, CSS, Windows, Linux, Git, Jenkins, Docker, Kubernetes, Ansible, AWS.

Timeline

System Engineer

INFOSYS
10.2024 - 04.2025

DevOps Engineer

VCube
03.2024 - 09.2024

Global Service Delivery

AT&T Communications Service India Pvt Ltd
11.2022 - 02.2024

Program Analyst

Cognizant Technology Solutions India Pvt Ltd
02.2022 - 08.2022

MBA - Human Resources Management

NMIMS UNIVERSITY

Bachelor of technology (B.Tech) - ECE

ANDHRA UNIVERSITY COLLEGE OF ENGINEERING FOR WOMENS

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Lanka Titoniya