Laquiana Jones
Merrillville
Summary
Motivated and outgoing professional with strong customer service experience and a proven ability
to work well in team-oriented environments. Known for building positive relationships, staying
adaptable in fast-paced settings, and taking initiative to support both customers and coworkers.
Brings a dependable, goal-driven mindset and a confident, friendly presence to every role.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Smoothie King
2018 - 2023
- Trained new employees on store procedures, product knowledge, and service standards.
- Managed scheduling, task delegation, and workflow to keep operations running smoothly.
- Assisted with hiring, onboarding, and developing staff to strengthen team performance.
- Resolved customer concerns professionally to maintain positive guest relationships.
- Ensured compliance with food safety and cleanliness standards.
- Oversaw daily store operations to ensure efficient workflow and customer satisfaction.
Personal Trainer
Anytime Fitness
2024 - 2024
- Designed customized fitness programs tailored to clients' goals and abilities.
- Taught proper form, safety, and technique to ensure a positive training experience.
- Motivated clients to achieve results through encouragement, accountability, and personalized support.
- Maintained detailed records of client progress and session plans.
- Demonstrated strong communication and interpersonal skills in one-on-one and group settings.
- Contributed to gym member retention through great service and relationship-building.
Club Pickup Associate
Sam's Club
07.2025 - Current
- Accurately gathered and organized member orders in a fast-paced environment.
- Delivered orders to members while maintaining excellent customer service.
- Communicated effectively with team members to ensure smooth workflow and timely order fulfillment.
- Ensured accuracy and attention to detail when verifying products and packaging.
- Provided friendly, professional interactions that improved the member experience.
- Assisted with maintaining a clean, organized workspace to support operational efficiency.
Education
High School Diploma -
Merrillville High School
Skills
- Excellent customer service & communication
- Cash handling & POS system familiarity
- Strong teamwork and collaboration
- Fast learner & adaptable
- Problem-solving and conflict resolution
- Leadership and training experience
- Organized and detail-oriented
Timeline
Club Pickup Associate
Sam's Club
07.2025 - Current
Store Manager
Smoothie King
2018 - 2023
Personal Trainer
Anytime Fitness
2024 - 2024
High School Diploma -
Merrillville High School