Accomplished RESEA Specialist, adept in effective communication and meticulous detail orientation. Excelling in providing critical unemployment insurance claimant support. Demonstrated exceptional collaborative teamwork and strategic issue resolution, significantly contributing to organizational success.
Working with unemployment insurance claimants in two different WorkOne locations, Bloomington and Linton. Completing Wagner-Peyser applications for claimants, helping people stay eligible for their benefits, giving job seeking advice, scheduling claimants for meetings and workshops. Moderating orientations, interviewing and counseling claimants, Entering services and case notes into our computer system, Indianacareerconnect.com.