LaShanta Rhodes
Evansville
Summary
Dynamic and dedicated professional with experience as a Residential Officer at Vanderburgh County Work Release. Skilled in policy enforcement and conflict resolution, I excel in fostering positive relationships and enhancing resident safety. Known for my assertiveness and problem-solving abilities, I consistently deliver exceptional customer service while adapting to evolving challenges.
Experienced with maintaining secure and supportive residential environments. Utilizes conflict resolution and communication skills to ensure resident well-being. Track record of successfully managing daily operations and fostering safe community.
Overview
25
25
years of professional experience
Work History
Residential Officer
Vanderburgh County Work Release
06.2000 - 04.2025
- Trained new Residential Officers in company policies and procedures.
- Conducted thorough investigations into reported incidents, providing detailed reports and recommendations for future action.
- Developed and maintained strong relationships with local vendors, ensuring timely services for the facility's needs.
- Resolved conflicts between tenants diplomatically, promoting harmonious coexistence within the community.
- Facilitated move-in and move-out procedures, ensuring smooth transitions for new and departing residents.
- Enhanced resident safety by conducting regular security checks and monitoring property access.
- Maintained accurate documentation of tenant records, streamlining administrative tasks and enabling efficient retrieval of information when needed.
- Collaborated with maintenance staff to address facility issues promptly, reducing downtime for amenities usage by residents.
- Improved communication with residents through consistent updates and addressing concerns promptly.
- Provided excellent customer service to both current and prospective participants by addressing inquiries promptly and professionally.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging threats relevant to residential security.
Self Employed Delivery
Spark With Walmart
05.2023 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Reitz Memorial H.S.
Evansville, IN06-1990
Skills
- Assertiveness
- Policy enforcement
- Security awareness
- Intercultural training
- Physical fitness
- De-escalation techniques
- Teamwork
- Customer service
- Problem-solving
- Honest and dependable
Timeline
Self Employed Delivery
Spark With Walmart
05.2023 - 10.2024
Residential Officer
Vanderburgh County Work Release
06.2000 - 04.2025
High School Diploma -
Reitz Memorial H.S.
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