LaTanya Faust-Rodgers
Gary
Summary
Compassionate Phlebotomist committed to improving patient safety and experiences. Implemented preventive measures to reduce incident rates while ensuring effective communication. Skilled in specimen collection, processing, and delivering high-quality customer service. Managed patient activities, appointments, and medication needs, overseeing individuals in complex medical situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DSP
Trinity Services
New Lenox
10.2025 - Current
- Monitored medication administration to ensure adherence and promote client safety.
- Supported individuals with disabilities in daily living activities.
- Facilitated effective communication between clients and families to enhance understanding and support.
- Coordinated recreational activities to promote social engagement.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients.
- Built trusting rapport with clients and families to foster a supportive care environment.
- Documented client progress and reported any changes to supervisors.
- Maintained detailed records of services performed on clients.
Site Coordinator Phlebotomist
LabCorp
03.2017 - Current
- Delivered compassionate care and effective communication during blood draw procedures to improve patient experience.
- Handled and processed biological samples for laboratory analysis.
- Centrifuged blood samples according to clinical protocols.
- Confirmed accuracy of collection orders prior to processing to maintain quality standards.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Addressed inquiries and resolved issues to ensure patient satisfaction.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Analyzed accident trends to identify root causes and implement preventive measures accordingly, reducing future incidents significantly.
Phlebotomist
Alverno Clinical Laboratories
03.2021 - 10.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Ensured accurate labeling and tracking of specimens, facilitating timely testing and results.
- Labeled transfer tubes and adhered to protocols for handling and storing specimens, ensuring integrity during transport.
- Centrifuged blood samples following clinical protocols.
- Stocked phlebotomy cart with necessary supplies, supporting efficient daily operations.
- Conducted morning rounds for 30 to 50 patients, providing assessments and updates.
Mail Carrier
United States Post Office
07.2020 - 12.2020
- Delivered mail on foot to residences and businesses, serving approximately 200 customers per shift.
- Secured signatures for package deliveries to ensure accurate proof of delivery.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Upholding the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Phlebotomist
North West Community Health Care
06.2012 - 03.2019
- Drew blood samples from 30 to 40 patients daily, ensuring compliance with safety and quality standards.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Ensured patient safety by implementing infection control and proper disposal procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Trained and onboarded new phlebotomists to ensure adherence to best practices.
Education
Graduate Certificate - Phlebotomy
NPCE
Chicago, IL07-2023
Certificate Nursing Assistant - CNA
Personal Career Certification Training Institute (PCCTI)
Oak Brook, IL07-2020
Certification - Medical Assistant
Illinois Medical Training Center
06-1990
High School Diploma -
Rezin Orr Community
Chicago, IL06-1989
Skills
- Phlebotomy Technician
- Basic phlebotomy techniques
- Venipuncture
- Butterfly Venipuncture
- Finger Stick Method
- Sample Collection
- Specimen Preparation
- Patient Care
- Patient assistance
- Clinical support
- Health monitoring
- Patient confidentiality
- HIPAA
- Safety compliance
- Documentation practices
- Record keeping
- Data Entry
- Data management
- Staff Supervision
- Staff Management
- Staff Scheduling
- Scheduling Coordination
- Team coordination
- Team Leader
- Training and mentoring
- Event Logistics
- Customer Service
- Emotional support
- Supportive care
- Child care
- Elderly care
- Personal care
- Nutrition awareness
- Meal planning
- Written communication
- Time Management
- Adaptability
- Problem-Solving
- Problem solving
- Team collaboration
- Supportive personality
- Hygiene support
- Relationship building
- Certified in CPR/AED
- CPR certification
- Customer service
Certification
- PT - Phlebotomy Technician
Timeline
DSP
Trinity Services
10.2025 - Current
Phlebotomist
Alverno Clinical Laboratories
03.2021 - 10.2023
Mail Carrier
United States Post Office
07.2020 - 12.2020
Site Coordinator Phlebotomist
LabCorp
03.2017 - Current
Phlebotomist
North West Community Health Care
06.2012 - 03.2019
Graduate Certificate - Phlebotomy
NPCE
Certificate Nursing Assistant - CNA
Personal Career Certification Training Institute (PCCTI)
Certification - Medical Assistant
Illinois Medical Training Center
High School Diploma -
Rezin Orr Community