Latasha Oberoi
Delhi
Summary
To work in an organisation that values hard work, sincerity and long term commitment. I want a job that will allow me to learn the process in the corporate world.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Tech mahindra
Noida
10.2019 - 08.2022
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided exceptional customer service to ensure customer satisfaction.
Backend Executive
FAST CREDIT
01.2020 - 01.2022
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Teacher
01.2020 - 07.2021
Education
B.Com -
DELHI UNIVERSITY
01.2025
12th -
CBSE Board
Delhi05-2015
10th -
CBSE Board
Delhi05-2013
Skills
- Creative
- Adaptable
- Communication skills
- Intellectual
- Energetic and Hard Working
- Confidential
- Complaint resolution
- Customer service
- Live chat support
- De-escalation techniques
- Microsoft Office Suite
Previousassignments
- 1.5 years, Teaching, Coaching Centre
- 2 years, Calling & Backend, FAST CREDIT
Languages
- Hindi
- English
Hobbies and Interests
- Bad Minton
- Arts and Craft
- Reading Novels
Professional Snapshot
To work in an organisation that values hard work, sincerity and long term commitment. I want a job that will allow me to learn the process in the corporate world.
Personal Information
- Father's Name: Late Deepka Oberoi
- Date of Birth: 10/28/96
- Marital Status: Unmarried
Languages
Hindi, English
First Language
Timeline
Backend Executive
FAST CREDIT
01.2020 - 01.2022
Teacher
01.2020 - 07.2021
Customer Service Representative
Tech mahindra
10.2019 - 08.2022
B.Com -
DELHI UNIVERSITY
12th -
CBSE Board
10th -
CBSE Board