Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
• Performed Due Diligence profiles on a wide range of entity types (Trusts, Private Company, Partnerships, and Sole Traders)
• Client Onboarding Accounts- Monitored customer accounts via internal database.
• Identify, record, escalate and resolve exceptions found in KYC / CIP data validate CIP information through documents and non-documentary methods.
• Monitoring the customer transactions, including assessing historical/current customer Information and interaction to provide a complete picture of customer activities. This can Includes transfer, deposit, and withdraw.
• Transactions Monitoring and investigation activities to detect and suspicious of money laundering on terrorist funding activities
• Provide detailed documentation of the due diligence performed.
• Identify & escalate any suspicious or unusual matters to AML & Line of business compliance for further investigation.
• Research clients & collect financial info/ source of funds, ownership & key structure.
• Validate the customer's business purpose & legitimacy.
• Perform end to end orientation for existing profiles
• Skilled in initiating bankruptcy modules across various chapters.
• Maintained a high level of precision while processing loans through the PACER tool.
• Develop and implement financial plans that align with clients' goals, taking into account investment strategies, risk tolerance, and financial objectives.
• Advise clients on investment opportunities, create diversified portfolios, and provide insights into market trends to optimize returns. • Identify and assess financial risks, and propose risk mitigation strategies such as insurance coverage and hedging.
• Assigning Work allocation to the Team members
• Job profile was to create customer data base for Loan, Credit Card and Mortgage
• Providing claim amount and acknowledgement letter for customer.
• Closing customer account with intimation if there is no claim or if account is closed
• I have hands on navigation experience with various applications including Mainframe Applications, basic excel and Microsoft access Have worked on Risk rating evaluation for customers based on the country's risk and other factors
• Have worked on Anti-Money Laundering (AML) and Source of Funds (SoF) of different customers
• Have worked on Identifying and Verifying the customers by different proof documents like Certificate of Incorporation, Registry, Fund prospectus, Offering Memorandum, Partnership deeds
• Have worked on Screening the customers by using World check, Lexis Nexis and other internal tools
Decision-Making
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