Summary
Overview
Work History
Education
Skills
Timeline
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Latha Anandan

Latha Anandan

Senior Advisor

Summary

Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

Overview

13
13
years of professional experience

Work History

Senior Advisor (SME)

Concentrix Daksh Pvt Ltd
08.2017 - Current

• Performed Due Diligence profiles on a wide range of entity types (Trusts, Private Company, Partnerships, and Sole Traders)

• Client Onboarding Accounts- Monitored customer accounts via internal database.

• Identify, record, escalate and resolve exceptions found in KYC / CIP data validate CIP information through documents and non-documentary methods.

• Monitoring the customer transactions, including assessing historical/current customer Information and interaction to provide a complete picture of customer activities. This can Includes transfer, deposit, and withdraw.

• Transactions Monitoring and investigation activities to detect and suspicious of money laundering on terrorist funding activities

• Provide detailed documentation of the due diligence performed.

• Identify & escalate any suspicious or unusual matters to AML & Line of business compliance for further investigation.

• Research clients & collect financial info/ source of funds, ownership & key structure.

• Validate the customer's business purpose & legitimacy.

• Perform end to end orientation for existing profiles

Analyst

Ocwen Pvt Ltd
03.2014 - 04.2016

• Skilled in initiating bankruptcy modules across various chapters.

• Maintained a high level of precision while processing loans through the PACER tool.

• Develop and implement financial plans that align with clients' goals, taking into account investment strategies, risk tolerance, and financial objectives.

• Advise clients on investment opportunities, create diversified portfolios, and provide insights into market trends to optimize returns. • Identify and assess financial risks, and propose risk mitigation strategies such as insurance coverage and hedging.


Customer Care Executive

IBM Daksh
08.2011 - 04.2013

• Assigning Work allocation to the Team members

• Job profile was to create customer data base for Loan, Credit Card and Mortgage

• Providing claim amount and acknowledgement letter for customer.

• Closing customer account with intimation if there is no claim or if account is closed

• I have hands on navigation experience with various applications including Mainframe Applications, basic excel and Microsoft access  Have worked on Risk rating evaluation for customers based on the country's risk and other factors

• Have worked on Anti-Money Laundering (AML) and Source of Funds (SoF) of different customers

• Have worked on Identifying and Verifying the customers by different proof documents like Certificate of Incorporation, Registry, Fund prospectus, Offering Memorandum, Partnership deeds

• Have worked on Screening the customers by using World check, Lexis Nexis and other internal tools

Education

B.com - Accounting

Goodwill Christian College For Women
Bengaluru, India
04.2001 -

Skills

Decision-Making

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Timeline

Senior Advisor (SME)

Concentrix Daksh Pvt Ltd
08.2017 - Current

Analyst

Ocwen Pvt Ltd
03.2014 - 04.2016

Customer Care Executive

IBM Daksh
08.2011 - 04.2013

B.com - Accounting

Goodwill Christian College For Women
04.2001 -
Latha AnandanSenior Advisor