LATHA PRIYA
Senior Credit Analyst
Bengaluru
Summary
Diligent Senior Credit Analyst with10+ years of expertise in gathering and evaluating documentation to conduct risk reviews. A gifted professional mentors associate and provide insight into job tasks. A smart team player knowledgeable in all forms of financial data. Highly trained in managing issues, updating files, and reviewing financial statements. Pursuing a similar position where a well-qualified individual with a process understanding is highly sought.
Overview
16
16
years of professional experience
1
1
Language
Work History
SENIOR CREDIT ANALYST
DELL TECHNOLOGIES
04.2021 - Current
- Forecast & generate report on unpaid balance - plan, guide & drive for results
- Reconciliation of accounts
- Reporting - Responsible for generating reports like productivity, stacks, Account reconciliations, analysis, leadership reporting, reviewing chargebacks
- Mentoring - Training / Mentoring the group
- Coaching the team with process flow and ramping up
- Quality Audit - Conducting Monthly quality audit for the team to ensure accuracy and publishing monthly stack
- Develop and maintain specific aspects of accounting systems, which includes preparation of financial statements and reports
- Assist in automating processes and procedures and other Ad-hoc tasks as assigned from time to time
- Research, recommend and drive implementation of system improvement to increase Team efficiency and accuracy.
CREDIT ANALYST
DELL TECHNOLOGIES
04.2018 - 03.2021
- Execute adequate and timely collection - Responsible for collections on a large and diverse customer portfolio
- Instigate recovery activities to minimize risk costs and optimize returns
- Managed Prepaid Portfolio - $2.2 million saves in Prepaid
- Escalation Management
- Assigning ledgers – sorting files and delegating work to Team
- Offer guidance in categorizing and prioritizing tasks.
CREDIT SPECIALIST
DELL TECHNOLOGIES
06.2016 - 03.2018
- Operational Support – formulating and monitoring activities like Productivity, COA, SLA
- Managed Call queue – monitoring daily reports to maintain call efficiency
- Supporting sales Operations: OPR - GCM Hold review
- Deft at formulating reports – extended support in generating reports like FSR reports, ledger collation, 3rd party file, mail merge
- IT SPOC for process issues –working along with IT, to provide timely resolution
- Actively participated in transitioning & testing
- Working extensively on process improvements – offering suggestions & process improvement ideas.
SENIOR ASSOCIATE
DELL TECHNOLOGIES
02.2014 - 05.2016
- Fraud Protection - Identifying high-risk transactions by recognizing fraudulent activity such as account take over, identity theft, phishing, spoofing and similar other frauds
- Monitoring real time orders placed with Dell using Credit/ Debit card, flowing in the Global Anti-Fraud tool
- Cheque / Wire transfers - Handled frauds on cheques / wire transfers for both US and Canada region
- Bank & Customer interaction - Interacted with Banks and Customers in United States to validate information and to confirm charges & cancel authorizations
- Bank Alerts: Worked on Ethoca Alert and Discover bank alerts on their respective tools and cancelled the fraudulent transaction saving up on Dell losses and Chargebacks
- Fraud Trend Analysis
- Training - educating the team about new and existing fraud patterns.
OPERATION ANALYST
JPM CHASE
02.2010 - 05.2013
- Strong understanding of 401K (PF) accounts and expertise in plan procedures
- Providing query support to offshore team - through calls, email, and chat
- Creating & implementation of workflow to facilitate structure support
- Deft at formulating targets and conducting variance analysis in terms of projected & actual results
- Responsible for approval of loan payment, hardship issuance and distribution processing, adjustments, research, and daily reconciliation of processed items.
ASSOCIATE
FIDELITY INVESTMENTS
08.2008 - 01.2010
- Responsible for enrolling participants into desired plan and updating their beneficiary details
- Updating investment elections for participants depending on the plan
- Analytical and core quality checker of all disbursements
- Successfully trained on Anti-Money Laundering.
Education
B. Com, Accounting -
VVS College, Bangalore University
Skills
Goal-Oriented
undefinedAccomplishments
- Certificate of Appreciation from LOB Head for learning critical/major tasks within a short span.
- Special Appreciation emails from Service Delivery Manager’s for clearing long pending tasks.
- Best support function award” from Controllers in FY22, for right analysis & forecasting on Bad debts.
- On the Spot award” for outperforming in all aspects, meeting the process SLA with 100% Quality and productivity.
- Received multiple “Win of the week award” for being proactive, which resulted in millions of $ saving.
- Smart Step Award” for being an active Team member & delivering results withing the SLA.
- Received Multiple “Appreciation - Shout Out” from Stake holders and management.
- Applause award” for SLA report Automation.
Phone
+971586582720, +918884071000
Personal Information
- Date of Birth: 03/26/88
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all the information’s presented here are true and correct to my knowledge and belief.
Timeline
SENIOR CREDIT ANALYST
DELL TECHNOLOGIES
04.2021 - Current
CREDIT ANALYST
DELL TECHNOLOGIES
04.2018 - 03.2021
CREDIT SPECIALIST
DELL TECHNOLOGIES
06.2016 - 03.2018
SENIOR ASSOCIATE
DELL TECHNOLOGIES
02.2014 - 05.2016
OPERATION ANALYST
JPM CHASE
02.2010 - 05.2013
ASSOCIATE
FIDELITY INVESTMENTS
08.2008 - 01.2010
B. Com, Accounting -
VVS College, Bangalore University
Similar Profiles
Reventh Raj YataReventh Raj Yata
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)
Taarun RajBhalanTaarun RajBhalan
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services
M.Banu PrakashM.Banu Prakash
Senior Analyst, Sales at Dell International Services (Dell Technologies)Senior Analyst, Sales at Dell International Services (Dell Technologies)
Reginald WilkinsonReginald Wilkinson
Quality Engineer at DELL TECHNOLOGIES / DELL EMCQuality Engineer at DELL TECHNOLOGIES / DELL EMC
Ayushi SharmaAyushi Sharma
Emerging Architect at Shell India Markets Pvt LtdEmerging Architect at Shell India Markets Pvt Ltd