LATHA PRIYA
Senior Credit Analyst
Bengaluru
Summary
Diligent Senior Credit Analyst with10+ years of expertise in gathering and evaluating documentation to conduct risk reviews. A gifted professional mentors associate and provide insight into job tasks. A smart team player knowledgeable in all forms of financial data. Highly trained in managing issues, updating files, and reviewing financial statements. Pursuing a similar position where a well-qualified individual with a process understanding is highly sought.
Overview
16
16
years of professional experience
1
1
Language
Work History
SENIOR CREDIT ANALYST
DELL TECHNOLOGIES
04.2021 - Current
- Forecast & generate report on unpaid balance - plan, guide & drive for results
- Reconciliation of accounts
- Reporting - Responsible for generating reports like productivity, stacks, Account reconciliations, analysis, leadership reporting, reviewing chargebacks
- Mentoring - Training / Mentoring the group
- Coaching the team with process flow and ramping up
- Quality Audit - Conducting Monthly quality audit for the team to ensure accuracy and publishing monthly stack
- Develop and maintain specific aspects of accounting systems, which includes preparation of financial statements and reports
- Assist in automating processes and procedures and other Ad-hoc tasks as assigned from time to time
- Research, recommend and drive implementation of system improvement to increase Team efficiency and accuracy.
CREDIT ANALYST
DELL TECHNOLOGIES
04.2018 - 03.2021
- Execute adequate and timely collection - Responsible for collections on a large and diverse customer portfolio
- Instigate recovery activities to minimize risk costs and optimize returns
- Managed Prepaid Portfolio - $2.2 million saves in Prepaid
- Escalation Management
- Assigning ledgers – sorting files and delegating work to Team
- Offer guidance in categorizing and prioritizing tasks.
CREDIT SPECIALIST
DELL TECHNOLOGIES
06.2016 - 03.2018
- Operational Support – formulating and monitoring activities like Productivity, COA, SLA
- Managed Call queue – monitoring daily reports to maintain call efficiency
- Supporting sales Operations: OPR - GCM Hold review
- Deft at formulating reports – extended support in generating reports like FSR reports, ledger collation, 3rd party file, mail merge
- IT SPOC for process issues –working along with IT, to provide timely resolution
- Actively participated in transitioning & testing
- Working extensively on process improvements – offering suggestions & process improvement ideas.
SENIOR ASSOCIATE
DELL TECHNOLOGIES
02.2014 - 05.2016
- Fraud Protection - Identifying high-risk transactions by recognizing fraudulent activity such as account take over, identity theft, phishing, spoofing and similar other frauds
- Monitoring real time orders placed with Dell using Credit/ Debit card, flowing in the Global Anti-Fraud tool
- Cheque / Wire transfers - Handled frauds on cheques / wire transfers for both US and Canada region
- Bank & Customer interaction - Interacted with Banks and Customers in United States to validate information and to confirm charges & cancel authorizations
- Bank Alerts: Worked on Ethoca Alert and Discover bank alerts on their respective tools and cancelled the fraudulent transaction saving up on Dell losses and Chargebacks
- Fraud Trend Analysis
- Training - educating the team about new and existing fraud patterns.
OPERATION ANALYST
JPM CHASE
02.2010 - 05.2013
- Strong understanding of 401K (PF) accounts and expertise in plan procedures
- Providing query support to offshore team - through calls, email, and chat
- Creating & implementation of workflow to facilitate structure support
- Deft at formulating targets and conducting variance analysis in terms of projected & actual results
- Responsible for approval of loan payment, hardship issuance and distribution processing, adjustments, research, and daily reconciliation of processed items.
ASSOCIATE
FIDELITY INVESTMENTS
08.2008 - 01.2010
- Responsible for enrolling participants into desired plan and updating their beneficiary details
- Updating investment elections for participants depending on the plan
- Analytical and core quality checker of all disbursements
- Successfully trained on Anti-Money Laundering.
Education
B. Com, Accounting -
VVS College, Bangalore University
Skills
Goal-Oriented
Adaptability and Flexibility
Decision-Making
Problem-Solving
Communication
Financial Forecasting
Financial statement analysis
Collections Management
Process Improvements
Training and mentoring
Data Analysis
Risk mitigation strategies
Goal Setting
Accomplishments
- Certificate of Appreciation from LOB Head for learning critical/major tasks within a short span.
- Special Appreciation emails from Service Delivery Manager’s for clearing long pending tasks.
- Best support function award” from Controllers in FY22, for right analysis & forecasting on Bad debts.
- On the Spot award” for outperforming in all aspects, meeting the process SLA with 100% Quality and productivity.
- Received multiple “Win of the week award” for being proactive, which resulted in millions of $ saving.
- Smart Step Award” for being an active Team member & delivering results withing the SLA.
- Received Multiple “Appreciation - Shout Out” from Stake holders and management.
- Applause award” for SLA report Automation.
Phone
+971586582720, +918884071000
Personal Information
- Date of Birth: 03/26/88
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all the information’s presented here are true and correct to my knowledge and belief.
Timeline
SENIOR CREDIT ANALYST
DELL TECHNOLOGIES
04.2021 - Current
CREDIT ANALYST
DELL TECHNOLOGIES
04.2018 - 03.2021
CREDIT SPECIALIST
DELL TECHNOLOGIES
06.2016 - 03.2018
SENIOR ASSOCIATE
DELL TECHNOLOGIES
02.2014 - 05.2016
OPERATION ANALYST
JPM CHASE
02.2010 - 05.2013
ASSOCIATE
FIDELITY INVESTMENTS
08.2008 - 01.2010
B. Com, Accounting -
VVS College, Bangalore University