Latha S

Assessing Clients' needs to determine specifications and implementing in systems, fulfilling users' requirements.

• Stabilizing pilot process by analyzing business processes and workflows and developed approaches to improve productivity and quality.

• Increase employee knowledge, understanding, and efficiency on how to use expense tool i.e., SAP Concur in compliance with company policies.

• Collaborate with others in Global Finance Services, Travel & Expense Services, Global Mobility, and Business Units regarding policies, processes, and knowledge base content.

• Work with business partner, clients and with team members across the Travel and Expense Services organization to provide guidance related to process and system changes

• Support internal or external audit findings to ensure compliance with policies.

• Analyze and interpret data, processes, and policies to provide recommendations for resolution of expense related matters

• To process travel and expense related receivables and ensure potentially taxable income is reported.

• To be responsible for auditing expense reports, vendor invoices across different locations i.e., US, UK, Canada and AUS/NZ locations into the tools (SAP Concur, Appzen) and identifying discrepancies.
• Allocating the work to the entire team and monitoring their completion under strict Quality and Productivity standards.
• Direct follow up with onshore employees regarding violation of policies and resolution of the issues on time.
• Strong understanding of Travel Policies, procedures and benefits. Proactive in identifying issues along with recommending resolutions.
• Administering and communicating Process updates to the team.
• Compiling and preparing reports through Concur tool, metrics and documentation of weekly and monthly data of process.
• Executing regular meetings and monthly reporting for management.
• Training new joiners and team members.
• Providing insights and suggestions in an effort to improve the process.