Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Lathifunissa

Lathifunissa

Hyderabad

Summary

Seeking a challenging and rewarding career with an organization where there is scope for me to learn and grow at the same time where I can utilize my administrative skills to the best of my ability Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Customer Support Associate

Tech Mahindra
Noida
05.2023 - Current
  • Developed strategies for resolving difficult customer situations.
  • Provided product training sessions for new customers.
  • Identified opportunities to improve customer service processes.
  • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
  • Set up and activated customer accounts.

Education

INTERMEDIATE -

Dr. B.R. Ambedkar open university

ST. ANN'S JUNIOR COLLEGE

SSC -

ST. FRANCIS DE SALES HIGH SCHOOL

Skills

  • Team Development
  • CRM Software
  • Critical Thinking
  • Active Listening
  • Minute Taking
  • Coordination

Personal Information

  • Date of Birth: 10/11/92
  • Nationality: Indian
  • Marital Status: Married

Timeline

Customer Support Associate

Tech Mahindra
05.2023 - Current

INTERMEDIATE -

Dr. B.R. Ambedkar open university

ST. ANN'S JUNIOR COLLEGE

SSC -

ST. FRANCIS DE SALES HIGH SCHOOL

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Lathifunissa